On Tuesday, I am flying to Dallas ONLY to try to recover my missing bag because after all these days, I still have no real answers or solution from @AmericanAir.
Who can I speak with directly when I arrive at DFW? I need to know exactly where to go and who can personally help me investigate and locate my bag.
I should not have to fly to another country just to get answers, but I will not stop until my bag is found.
#AmericanAirlines #DFW #LostLuggage #MissingBaggage#AA49
On Tuesday, I am flying to Dallas ONLY to try to recover my missing bag because after all these days, I still have no real answers or solution from @AmericanAir.
Who can I speak with directly when I arrive at DFW? I need to know exactly where to go and who can personally help me investigate and locate my bag.
I should not have to fly to another country just to get answers, but I will not stop until my bag is found.
#AmericanAirlines #DFW #LostLuggage #MissingBaggage#AA49
I just called the number you provided. I was told that I need to contact CEBRO directly, and that there is no report at that center showing that my case is currently being searched there.
After 8 days, this is extremely concerning. I keep being told that different teams are “looking into it,” but when I contact them directly, I’m told there is no active report there.
I need someone from American Airlines to take ownership of this case, contact me directly, and explain exactly what is being done to locate my carry-on.
I am now seriously considering seeking legal advice because I cannot continue receiving contradictory information while no one gives me a clear answer about my bag.
I just called the number you provided. I was told that I need to contact CEBRO directly, and that there is no report at that center showing that my case is currently being searched there.
After 8 days, this is extremely concerning. I keep being told that different teams are “looking into it,” but when I contact them directly, I’m told there is no active report there.
I need someone from American Airlines to take ownership of this case, contact me directly, and explain exactly what is being done to locate my carry-on.
I am now seriously considering seeking legal advice because I cannot continue receiving contradictory information while no one gives me a clear answer about my bag.
DAY 8! Still no call, message, or email from @AmericanAir about my missing bag. Their Querétaro team says I may not hear anything until after ONE MONTH. My carry-on was taken onboard by a flight attendant. I need answers, action, and my belongings back.
I WILL NOT STOP UNTIL I GET ANSWERS AND MY BAG IS FOUND.
#AmericanAirlines #LostLuggage#AA49#HELP
You keep giving me the same response. It has been 8 DAYS and I am still being told that you are “waiting for an update.” I need more than the same generic answer.
Eight days without my bag and eight days without a clear explanation is not acceptable. I need to know what has actually been done, who has been contacted, and what specific steps are being taken to find my carry-on.
You keep giving me the same response. It has been 8 DAYS and I am still being told that you are “waiting for an update.” I need more than the same generic answer.
Eight days without my bag and eight days without a clear explanation is not acceptable. I need to know what has actually been done, who has been contacted, and what specific steps are being taken to find my carry-on.
How am I supposed to know that my bag is actually being actively searched for if no one communicates with me or gives me specific updates? I need more than generic responses. I need a real status update, what locations have been checked, and what actions are currently being taken to recover my bag.
If I continue without clear communication or meaningful progress, I will be consulting an attorney to understand what other options are available to me.
Please have someone contact me directly as soon as possible.
Thank you for the update. Since CDG was unable to locate the bag, please have the DFW team also check with Flight Service/Crew Scheduling and contact the crew from AA49 on September 11, especially the flight attendant who physically took my carry-on. She may be able to provide the most direct information about where it was placed or sent. I really appreciate any urgent help with this.
DAY 7 💔 and I still have no clear answer about my missing carry-on from AA49 Paris–Dallas, Sept. 11. This has been extremely stressful and frustrating. I need American Airlines to take this seriously and give me a real update. I NEED ANSWERS NOW. @AmericanAir@AACenter
Thank you. I appreciate that Baggage has been contacted. Please also ask them to coordinate with Flight Service/Crew Scheduling to contact the crew from AA49 on September 11, especially the flight attendant who physically took my carry-on. She may be able to provide the most direct information about where it was placed or sent. I really need a concrete update as soon as possible.
Is it really that difficult to contact the flight attendant who was on flight AA49 on September 11? @AmericanAir#Day6
She took my carry-on, and six days later I still have no clear answer and no solution. I just need to know what happened to my bag and where it was sent.
Is it really that difficult to contact the flight attendant who was on flight AA49 on September 11? @AmericanAir#Day6
She took my carry-on, and six days later I still have no clear answer and no solution. I just need to know what happened to my bag and where it was sent.
PLEASE HELP – LOST CARRY-ON FROM AA49 PARIS (CDG) TO DALLAS. On 11th sept 26 🙏🏼💔
I am also trying to identify or get in contact with the flight attendant who took my carry-on on flight AA49 from Paris (CDG) to Dallas. I need to understand what happened to my suitcase after it was taken from me and where it was sent. If anyone knows a crew member from that flight or can help me contact the appropriate inflight department, please send me a private message. @AmericanAir
@AmericanAir I still have no response regarding my missing gray Samsonite carry-on from AA49 CDG-DFW on Sept 11. It was taken by a flight attendant after boarding and NO baggage tag was issued. Case AA-26HERNANDEZ-J69T15. Please help physically locate the bag in CDG/DFW. I want my suitcase back, not compensation.
@AmericanAir I still have NO answer about my missing carry-on from AA49 CDG-DFW on Sept 11. A flight attendant took it after boarding, gave me NO baggage tag, and it never arrived in Dallas or Querétaro. Case AA-26HERNANDEZ-J69T15. I need an urgent response and help LOCATING the bag, not just compensation.
Another day, still no answers. @AmericanAir took custody of my carry-on onboard AA49 in Paris, gave me no baggage tag or receipt, and now no one can tell me where it is. QRO is searching, Paris isn’t responding. I will not stop until my bag is found. #AmericanAirlines
American Airlines has told me they are contacting Paris and ground teams, but I still have no concrete answer about where the bag was last physically seen. I need Paris CDG and Dallas to confirm they are actively searching for this untagged carry-on.