Westpac

This account is inactive. For assistance please call the Westpac NZ Contact Centre on 0800 400 600

[Westpac @WestpacNZ]

@MarkHubbard33 Good afternoon Mark, we are really sorry to hear of the trouble you have experienced today. If this is not yet resolved, could you please send us a DM so we can review further. ^ST

[Westpac @WestpacNZ]

@noir_angele Thanks for getting on to that. Please feel free to send us a direct message if you need further assistance and we will be happy to help. ^TS

[Westpac @WestpacNZ]

@IRCocytus Good morning, thank you for reaching out and our sincere apologies for the frustrating experience. If you are still experiencing any issues with this transaction, could you please send us a DM. ^ST

[Westpac @WestpacNZ]

@harishindira Hi Harish. Our sincere apologies to hear about the experience your sister had. Could we kindly ask that you please PM us so we can see how we can assist further. ^TS

[Westpac @WestpacNZ]

@JeffAdamsNZ Hi there, we are experiencing intermittent issues with online banking. We are working to resolve this as soon as we can. Our sincere apologies for any inconvenience caused at this time. For urgent assistance, please call our Contact Centre on 0800 400 600. ^FS

[Westpac @WestpacNZ]

@JeffAdamsNZ Hi Jeff, some customers have reported issues viewing transactions in Westpac One digital banking and our technical teams are urgently investigating. We apologise for the inconvenience caused. ^JD

[Westpac @WestpacNZ]

@mrwjwa Hi William. Thanks for your feedback, we will raise this with our Products team. ^JD

[Westpac @WestpacNZ]

@stevesmithnz Hi Steve, we're really sorry to hear that this happened. If your partner has not received an update, please ask them to email us at [email protected] and we can look into this further. ^JD

[Westpac @WestpacNZ]

@StuOld Hi Stu, Access to Westpac One has been restored and all services are currently available. We apologise for the inconvenience! ^LT

[Westpac @WestpacNZ]

@CarlyDigsItMC Thanks for reaching out to us regarding this. Access to Westpac One has been restored and all services are currently available. We apologise for the inconvenience. Please send us a DM with your details if there is anything else you're needing us to look into ^LT

[Westpac @WestpacNZ]

@UbiSecNZ Hi Chris, We appreciate you reaching out to us regarding this. Access to Westpac One has been restored and all services are currently available. We apologise for the inconvenience. ^LT

[Westpac @WestpacNZ]

@vsvictory Hi Victoria, we have tried to call you unfortunately there has been no answer. Please call our contact centre for assistance on 0800 400 600. Our phone service is available 7 days a week Monday-Friday  7am – 8pm,  Saturday, Sunday and Public Holidays 8am- 5pm ^LL

[Westpac @WestpacNZ]

@sirboboslot We have received confirmation that it has been resolved. Your patience and understanding is very much appreciated. Our sincere apologies for any inconvenience caused. Please feel free to call us on 0800400600 if you are needing further assistance. ^TS

[Westpac @WestpacNZ]

@StuOld We have now received confirmation that it has been resolved and Westpac One digital banking is operational. Thank you for your patience and understanding . Our sincere apologies for the delay in resolving this and for any inconvenience caused.^TS

[Westpac @WestpacNZ]

@nzchiefstrategy Please accept our sincere apologies for the delay in resolving this intermittent issue. We have now received confirmation that it has been resolved and Westpac One digital banking is now operational. Thank you for your patience and understanding . ^TS

[Westpac @WestpacNZ]

@AdrianwithaW Hi Adrian, when a customer adds a new payee, edits an existing payee, or makes a one-off payment to a NZ account using Westpac One , the system will allow the customer to enter an account name of up to 140 characters to improve the chances of receiving a match on the account name

[Westpac @WestpacNZ]

@joachimorjoe Morning @joachimorjoe . We appreciate your feedback and will pass this on accordingly. In the meantime, if you require further assistance, feel free to DM us. ^FL

[Westpac @WestpacNZ]

@Stevo316 Good evening,

We're really sorry for the inconvenience this has caused. We are aware of an issue and we’re working hard to fix it. ^BM