Bank Of New Zealand

Welcome to the official Twitter account of Bank of New Zealand, Te Pēke o Aotearoa. We’re here to help navigate the people of Aotearoa towards a better future ✨

[Bank Of New Zealand @BNZ]

@IMartner87668 Kia ora Ismael,
Thanks for getting in touch. Please call through to our contact centre 0800 275 269, so we can see what is happening.
Ngā mihi, Harmony

[Bank Of New Zealand @BNZ]

@SohailMeo10 Currently, on our website we have posted outage. IT is working with sense of urgency to fix

[Bank Of New Zealand @BNZ]

@Kevjoseph6 To make a Tax payment, you select 'Pay IRD' from the menu bar via the BNZ Mobile App. You do not need to enter the account details as it is already pre-registered. You simply select the Tax Type and proceed to enter the required information. Nga mihi ^Tait

[Bank Of New Zealand @BNZ]

@nzrosie1 All you Rosie 😁 - take care!

Ngā mihi, Harmony

[Bank Of New Zealand @BNZ]

@SifakubiM There is also a $0 transfer fee when sending foreign currencies online. Please feel free to check out our international payments' page on our website below https://t.co/WpeTFEmYpW. If you have any more questions, feel free to reach out 😀 Nga mihi^Stella

[Bank Of New Zealand @BNZ]

@SifakubiM Kia Ora Sifakubi, if you were to make an international payment on the BNZ app or internet banking, you could put in the exact amount you want to transfer in USD currency (you can choose the currency), and we automatically calculate the equivalent in NZD. Nga mihi^Stella

[Bank Of New Zealand @BNZ]

@SifakubiM Kia Ora Sifakubi, thank you for contacting us! Our BNZ SWIFT BIC code is BKNZNZ22 (or BKNZNZ22100 where a longer SWIFT code is required). The bank code is 02 and the branch code is the first four digits following the bank code which would be 0342 in your case. Nga mihi^Stella https://t.co/AGlzC83MTx

[Bank Of New Zealand @BNZ]

@X13033X Gender pronouns (like he/him, she/her/ they/them)words that reflect identity, moving from traditional "male/female". Using correct pronouns affirms their identity, shows respect and acknowledging they might not fit the binary gender roles society often assumes.
Ngā mihi, Harmony

[Bank Of New Zealand @BNZ]

@PBJBTC Kia ora PBJBTC,

There have not been any recent outages for the BNZ app, if you are still experiencing issues you can contact the BNZ Contact Centre on 0800 275 269, so we can help look into your situation.

Ngā mihi, ^Max

[Bank Of New Zealand @BNZ]

@PapaOsci Kia ora Isematu, give us a call on 0800 275 269, and we will gladly talk to you about your Kiwisaver and ensure you are on the right fund to match your goals, timeframe and risk appetite. Our Kiwisaver team are available M-F 8 til 6 and Sat 9-4. Look forward to hearing from you.

[Bank Of New Zealand @BNZ]

@beckynz Kia ora Beckynz,
We apologise for the inconvenience the app is back up and running now.
We will try to get them out on social media platforms or on our BNZ website. On our front page if you look to the bottom of it we have link to when there are possible outages
Ngā mihi

[Bank Of New Zealand @BNZ]

@byshardae Kia ora Shardae, our IT team are looking into it as we speak. sorry for any inconvenience caused. Ngā mihi ^Tamara

[Bank Of New Zealand @BNZ]

@MlbbUsg Kia Ora, YaBoyHabibs

We have escalated the issue to be fixed asap, I apologise for the inconvenience, and thank you for your patience.

Kind Regards
Benny

[Bank Of New Zealand @BNZ]

@me1issssssa Hi Liss, we apologise for the unexpected outage from yesterday and the disruption and inconvenience it may have caused. Services are now fully restored, and we appreciated your patience while we worked to resolve the issue as quickly as possible. ^Greta

[Bank Of New Zealand @BNZ]

@kiwiincambodia Kia Ora, Here For the LOLs

Yes we have escalated the matter to get fixed ASAP, it's a widespread issue
we apologize for any inconvenience caused

Kind Regards
Benny

[Bank Of New Zealand @BNZ]

@EntropyCapLLC Kia Ora, Entropy Capital

Yes we are experience a widespread outage, it has been escalated to be fixed
ASAP, we apologize for the inconvenience.

Kind Regards
Benny https://t.co/AGlzC83MTx

[Bank Of New Zealand @BNZ]

Update: as at 6:46pm the outage was resolved and all systems are working as expected. Thank you for your patience and our sincere apologies for any inconvenience 💙

[Bank Of New Zealand @BNZ]

@LeviGuyan Kia Ora, Levi

Thanks for contacting us. We do not seem to be having any issues with the banking app
as its working. If you are having issues please contact us on 0800 275 269 to speak to our friendly staff.

Kind Regards
Benny https://t.co/AGlzC83MTx

[Bank Of New Zealand @BNZ]

@jaa906 Morena Jose,
We did have a planned outage between 1:30am and 6am due to system upgrade.
All of our systems are back up and running now
Please feel free to visit: https://t.co/ZdX4Vf0yoQ for more details if you would like to check up on our system outages / updates.
^Bill

[Bank Of New Zealand @BNZ]

@perperoxide Kia Ora Simon,
Thank you for your feedback! We are stoked that you love our selection of waiting/ hold music. Sometimes we all just need a bit of quietness.
Please feel free to DM us if you have any further suggestions!
Nga Mihi ^Bill