Bank Of New Zealand

Welcome to the official Twitter account of Bank of New Zealand, Te Pēke o Aotearoa. We’re here to help navigate the people of Aotearoa towards a better future ✨

[Bank Of New Zealand @BNZ]

@PebblesHooper Kia Ora Pebbles Hooper, No our BNZ app is all functional and working. To keep an eye out of any outages here's a link to our website which shows the status of BNZ systems.

For live updates visit https://t.co/ZdX4Vf0yoQ

Ngā mihi, ^PR

[Bank Of New Zealand @BNZ]

@BroShred Hi Broshred, here's a link to our website which shows the status of our systems https://t.co/ZdX4Vf0yoQ. If your still experiencing any issues give us a call on 0800 275 269. Thanks ^PR

[Bank Of New Zealand @BNZ]

Update: as at 6:46pm the outage was resolved and all systems are working as expected. Thank you for your patience and our sincere apologies for any inconvenience 💙

[Bank Of New Zealand @BNZ]

@bluedudeniyi Unfortunately, due to security processes we cannot use this platform to look into any personal banking request's. Have you tried to contact the merchant who has debited you twice? The only other way we can assist you and investigate this further is by having you call us. https://t.co/AGlzC83MTx

[Bank Of New Zealand @BNZ]

@bluedudeniyi I've sent a request to send a private message, however if you're still unable to you can send us a secured message through the BNZ app, are you able to access the app and send us a message that way? https://t.co/AGlzC83MTx

[Bank Of New Zealand @BNZ]

@bluedudeniyi Kia ora bluedudeniyi, I'm sorry to hear this has happened please can you send a private message, so we can discuss this further and help you the best we can or give us a call on [phone] (charges may apply)
Ngā mihi, ^PR https://t.co/AGlzC83MTx

[Bank Of New Zealand @BNZ]

@Iliveinrichmond We are still continuing to investigate and updates will be provided as they are received. Thank you for your patience. ^Tait

[Bank Of New Zealand @BNZ]

@IMartner87668 Kia ora Ismael,
Thanks for getting in touch. Please call through to our contact centre 0800 275 269, so we can see what is happening.
Ngā mihi, Harmony

[Bank Of New Zealand @BNZ]

@SohailMeo10 Currently, on our website we have posted outage. IT is working with sense of urgency to fix

[Bank Of New Zealand @BNZ]

@Kevjoseph6 To make a Tax payment, you select 'Pay IRD' from the menu bar via the BNZ Mobile App. You do not need to enter the account details as it is already pre-registered. You simply select the Tax Type and proceed to enter the required information. Nga mihi ^Tait

[Bank Of New Zealand @BNZ]

@nzrosie1 All you Rosie 😁 - take care!

Ngā mihi, Harmony

[Bank Of New Zealand @BNZ]

@SifakubiM There is also a $0 transfer fee when sending foreign currencies online. Please feel free to check out our international payments' page on our website below https://t.co/WpeTFEmYpW. If you have any more questions, feel free to reach out 😀 Nga mihi^Stella

[Bank Of New Zealand @BNZ]

@SifakubiM Kia Ora Sifakubi, if you were to make an international payment on the BNZ app or internet banking, you could put in the exact amount you want to transfer in USD currency (you can choose the currency), and we automatically calculate the equivalent in NZD. Nga mihi^Stella

[Bank Of New Zealand @BNZ]

@SifakubiM Kia Ora Sifakubi, thank you for contacting us! Our BNZ SWIFT BIC code is BKNZNZ22 (or BKNZNZ22100 where a longer SWIFT code is required). The bank code is 02 and the branch code is the first four digits following the bank code which would be 0342 in your case. Nga mihi^Stella https://t.co/AGlzC83MTx

[Bank Of New Zealand @BNZ]

@X13033X Gender pronouns (like he/him, she/her/ they/them)words that reflect identity, moving from traditional "male/female". Using correct pronouns affirms their identity, shows respect and acknowledging they might not fit the binary gender roles society often assumes.
Ngā mihi, Harmony

[Bank Of New Zealand @BNZ]

@PBJBTC Kia ora PBJBTC,

There have not been any recent outages for the BNZ app, if you are still experiencing issues you can contact the BNZ Contact Centre on 0800 275 269, so we can help look into your situation.

Ngā mihi, ^Max

[Bank Of New Zealand @BNZ]

@PapaOsci Kia ora Isematu, give us a call on 0800 275 269, and we will gladly talk to you about your Kiwisaver and ensure you are on the right fund to match your goals, timeframe and risk appetite. Our Kiwisaver team are available M-F 8 til 6 and Sat 9-4. Look forward to hearing from you.

[Bank Of New Zealand @BNZ]

@beckynz Kia ora Beckynz,
We apologise for the inconvenience the app is back up and running now.
We will try to get them out on social media platforms or on our BNZ website. On our front page if you look to the bottom of it we have link to when there are possible outages
Ngā mihi

[Bank Of New Zealand @BNZ]

@byshardae Kia ora Shardae, our IT team are looking into it as we speak. sorry for any inconvenience caused. Ngā mihi ^Tamara

[Bank Of New Zealand @BNZ]

@MlbbUsg Kia Ora, YaBoyHabibs

We have escalated the issue to be fixed asap, I apologise for the inconvenience, and thank you for your patience.

Kind Regards
Benny