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@spatialaanomaly Hi there, yes you can you can set up a future dated bill payment to your ASB Visa, using the Payments option in the ASB mobile app or FastNet Classic. (1/2)
@JoanS1396511 We're sorry this method isn't working for you. Please give us a call +64 9 306 3000. Our team is available between 8am to 8pm (NZT) Monday to Friday and 8:30am to 5pm (NZT) on weekends and public holidays.
@JoanS1396511 Hi Joan, to send a message using FastNet Classic select Help and contact - which is at bottom right of the screen. After you select the topic you want to contact us about, e.g. "cards" you can then select "Message a team member."
@dlhno1 We're sorry to hear that. If you would like to provide more information about your feedback, you're welcome to through this form or send us a DM https://t.co/6nlownpCuQ
@PCaramelz Hi there, you can use our tool to find ASB ATMs https://t.co/w7joN3WwPf. Please note there are no fees when using ATMs provided by ASB and other major NZ banks. However, privately run ATMs may charge a fee.^CJ
@sudo_overflow@ANZAotearoa Hi Cyris 👋 Our Open Banking APIs are available to our customers through accredited partners. More info here: https://t.co/pdz2riB26Q ^CJ
@konapops Alternatively, you can use our messaging feature in FastNet, just select Help and Contact at the bottom right corner on the balances screen. (2/2) ^CJ
@konapops We're sorry to hear you've been unable to get through to us. If you need to contact us urgently, you can send us a message via the ASB Mobile app by using Josie the Chatbot: https://t.co/9Vo5xnwUJo (1/2) ^CJ
@r0bertclarkson Hi Rob, you can view, edit or delete a bill payee via the ASB Mobile app or FastNet Classic. Here is a handy guide that will take you through step by step to view, edit or delete a bill payee: https://t.co/SpS1C0sh1E ^CJ
@Qruwlty Our apologies, some of our customers temporarily experienced slow logins to ASB FastNet Classic and the ASB Mobile Banking app. All services are now restored and working as normal. We apologise for the inconvenience.
@Darktravisty Hi there, we're sorry you were unable to log in to the ASB Mobile app. We became aware of this issue shortly before 11pm last night and our team had services back up and running by around 12am. We apologise again for the inconvenience.^CJ
@jugglernought @Mitre10 Hi Grant, we're sorry to hear you're having issues. Are you able to send us a direct message with which Mitre 10 stores you have visited? Thanks ^CJ
@iMonsieurV1 Hi Anthony, if you need to dispute any duplicated transactions, you can send us a secure message via FastNet Classic or the ASB Mobile app, or call us on 0800 803 803 (+64 9 306 3000 if you're overseas). ^CJ