Wendy Harman

Civic CX and Service Design @icf // previously @PIFGov @redcross //curious introvert, southpaw, neighborhood listserv and closed captioning lover

[Wendy Harman @wharman]

@capitalweather What advice do you have for someone planning to drive from DC to S FL via 95 tomorrow?

[Wendy Harman @wharman]

Big, huge, sad about this. @gigibsohn was made for this work. https://t.co/Knx3jMFhNi

[Wendy Harman @wharman]

OK @nytimes this made me giggle. #NYTNewsQuiz

[Wendy Harman @wharman]

@NinaFuture I believe it! I've never been funny or smart enough for church school... but I'm a work in progress and am definitely easily amused.

[Wendy Harman @wharman]

👀

[Jay Rosen @jayrosen_nyu]

"Harvard Misinformation Expert Joan Donovan Forced to Leave by Kennedy School Dean, Sources Say." By @thecrimson.

Disturbing news for anyone who knows her work. https://t.co/9qvI9NXfb7 via @jeffjarvis

[Wendy Harman @wharman]

Innovation opportunities abound... "Despite all the technology on offer at grand slams, which include hawk-eye for every shot, ball kids were seen drying Rod Laver Arena with towels." https://t.co/dxVKz7Ztl4 #tennis #innovation #DesignThinking

[Wendy Harman @wharman]

I'm privileged to contribute to the modernization of https://t.co/6FLjr3aGez - join us for this public webinar next week when we'll share what we've done and what's still to come.

[NCBI @NCBI]

Join us on Thursday, Oct. 27 from 1 – 2pm ET for a live webinar, demonstrations, and a Q&A on the Beta https://t.co/g0yP62onih website and Protocol Registration and Results System (PRS) Beta. Register now: https://t.co/nPU4KNJQEy

#ClinicalTrialsModernization #ClinicalTrials

[Wendy Harman @wharman]

So excited to be out here!

[Balloon Fiesta @balloonfiesta]

Pilots just finished their briefing. The flag is yellow as officials monitor drainage winds. Stay tuned for more information about today's events.

[Jason Pargin, author of John Dies at the End, etc @JasonKPargin]

No act of hubris is more reliably punished than putting "final" in the file name of a project

[Wendy Harman @wharman]

and here's to making dreams come true, and getting extra permission slip encouragement from OMB that agencies should work with the people who use gov services/programs to design better experiences. Can we eliminate PRA fear?

[Wendy Harman @wharman]

Wonk alert: I help government agencies improve service delivery and customer experience. This is another good step for anyone who deals with government services and programs, which is all of us. #govcx

[Wendy Harman @wharman]

Love watching Ellie play, and what a bonus when it's for a championship!

[ITA @ITA_Tennis]

Ellie Schoppe & Jessica Dawson of @FurmanWTennis take the Women's Doubles Title at the 2022 ITA Tennis-Point National Summer Championship 🏆

#WeAreCollegeTennis | #ITASummerNats

[Neal Denton 🌻 @NealDenton]

Some years ago, I served alongside an inspiring team of #RedCross #charity leaders. It’s great to catch up with these old friends on a nice day at #Nats Park. And @lclobrano even got a ball! (She tossed it to a kid.) Too bad the @Nationals bats couldn’t join us, too!

[Wendy Harman @wharman]

"You must figure out how to turn pain into purpose" - NYC Mayor @ericadamsfornyc at the 10th John D Solomon Fellowship of Public Service graduation. That's just what John's family has done.

[Wendy Harman @wharman]

Honored to virtually attend the @JohnDSolomon Fellowship for Public Service graduation today. Congratulations and thanks for carrying on my friend's legacy.

[LOCI @MahaliaSBM]

My niece, Melody, came home talking bout “you will see” when her mom asked how picture day went.

Melody on picture day:

[Wendy Harman @wharman]

The Cancer Moonshot 2.0 launches today. I worked on 1.0 and currently focus on improving access to info about clinical trials for my job. Would love to see 2.0 build in incentives for investigators to share data & collaborate. https://t.co/LG5RY8TS54

[Wendy Harman @wharman]

Greetings, @UserZoom @usertesting @UsabilityHub and other usability testing tools! A humble request that you pretty please get @FedRAMP auth so we can use you.