Ramakrishna Reddy

[Ramakrishna Reddy @whatainname]

@AmazonHelp @amazonIN I can only interact if you guys share your email id

[Ramakrishna Reddy @whatainname]

@amazonIN it's been more than a week post delivery of wardrobe n and installation is due. Looks like processes to manage concerns exist...
TT number: ACBIJ4WKK8AOW
Order number: 403-0983795-5835522

[Ramakrishna Reddy @whatainname]

@AmazonHelp You may call or mail me with resolution

[Ramakrishna Reddy @whatainname]

@amazonIN @AmazonHelp

Order date: 29 August 2025
Order number: 406-8933772-8352331
I have received a damaged product against this large order from me. It's been 40 days where I've been chatting with your team with no resolution on getting the refund processed.

[Ramakrishna Reddy @whatainname]

@AmazonHelp Nobody joined the chat in the link which was shared by you.
@amazonIN

[Ramakrishna Reddy @whatainname]

@AmazonHelp @amazonIN I'm exiting the chat as it looks like even the third agent is also clueless about what needs to be done

[Ramakrishna Reddy @whatainname]

@AmazonHelp @amazonIN 2 agents left the chat and assigned to 3rd agent now

[Ramakrishna Reddy @whatainname]

@AmazonHelp It's been 20 minutes since I've been connected with an agent on chat. They have no clue what needs to be done

[Ramakrishna Reddy @whatainname]

@AmazonHelp Can you share the link again pl

[Ramakrishna Reddy @whatainname]

@AmazonHelp You guys are routing me in DM to the same customer care guys who have delayed a refund amount for 1 out of 3 damaged wardrobe for 40 days now @amazonIN

[Ramakrishna Reddy @whatainname]

@AmazonHelp @amazonIN @amazonIN its been more than a week post delivery installation is due. Looks like the process doesn't exist at Amazon.
TTno: ACBIJ4WKK8AOW
I was committed that issue will be addressed in 3 days. As I writ there's no resolution done. There's lack of ownership to address the issue

[Ramakrishna Reddy @whatainname]

@AmazonHelp @amazonIN hi, I've been in touch with your support team for a week now, they are helpless and keep transferring chats within teams with no resolution