@SteveBryan70515@united Update. We can now go track it down at the airport and they won’t respond to any compensation requests. 6 days!!!!! They said it will be in Florence in an hour and we are here for another 36 but they can’t guarantee they can get it to us. OMG. What a ruined vacation.
@SteveBryan70515@united OMG!! United is awful! This is why I always fly @AmericanAir! That bag was mistagged from the beginning!! She deserves her flight refunded!!
@AmericanAir@msyinfo Tyrone at the American check in counter is amazing! I was stressed and frazzled and he was the breath of fresh air I needed.
Valet…. Different story.