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@Harish9877 Please be assured that your concern has been highlighted with the concerned team for review, and our team will connect with you to discuss the matter and provide an update on the next steps. We request your patience and understanding in the meantime. (2/2) https://t.co/Rg3ZDKmmGO
@Harish9877 We sincerely apologize for the continued inconvenience and understand your frustration after 26 days of follow-ups. We acknowledge your concern regarding the defective replacement refrigerator and your request for a refund. (1/2)
@RaVIShankar7r Our team will work towards identifying the root cause and providing the required resolution at the earliest. We appreciate your patience and understanding. (3/3) https://t.co/Rg3ZDKmmGO
@RaVIShankar7r Please be assured that we have discussed your case with the branch, and a technician has been recalled to thoroughly diagnose the issue under Service Request JAL28072611620. (2/3)
@AnjaliASingh777 Dheeraj, will connect with you and provide you with an update on the next steps. We request your patience and understanding in the meantime. (2/2) https://t.co/Rg3ZDKmmGO
@AnjaliASingh777 We sincerely apologize for the delay and understand the urgency of your concern, especially considering your unavailability from 4th to 15th August. Please be assured that your concern has been highlighted on priority, and our Care Manager, Mr. (1/2)
@randomMenonX We're sorry for the inconvenience caused. We tried to reach you regarding your concern but were unable to connect. Kindly share a convenient time or an alternate contact number so our concerned team can connect with you on priority and assist you further. (1/2)
@coolmohdfiroz 2/2 Kindly let us know a convenient date and time for the service visit, and our technician will attend accordingly. We appreciate your cooperation and look forward to resolving the concern at the earliest.
@coolmohdfiroz 1/2 We would like to inform you that the required part is available and the service visit is pending. However, the scheduled visits have been postponed due to unavailability at the service location.
@richierolls As per our inspection, your appliance is functioning properly and the concern has been resolved, as confirmed by our team. We kindly request your confirmation on the same.
@ParthArjunSingh As we inspected, the appliance concern has been rectified after replacing the part (IDU Motor) as confirmed by the team. Kindly provide your confirmation over the same.
@sharmashashi719 Our concerned team is actively reviewing your case and will provide you with further updates there. We request you to kindly check your Instagram messages for the latest update. Thank you for your patience and understanding. (2/2) https://t.co/Rg3ZDKmmGO
@sharmashashi719 We're truly sorry for the inconvenience caused. Please be assured that your concern is already being handled through your Instagram conversation (ID: sharmashashi719). (1/2)
@shu1997thakur 1/2 We would like to inform you that we were unable to establish contact despite our attempts. As per the service inspection, the compressor requires replacement. To verify the warranty eligibility, kindly share a valid purchase invoice.
@sinsmashup We would like to inform you that the GST invoice has been shared with you via WhatsApp. We trust your concern has been addressed. In case any further assistance be required, please write to us at [email protected] and our team will be glad to assist.
@abhisheksri2005 1/2 Our concerned team tried to get in touch with you regarding your concern but could not connect with you. To help us assist you further, we request you to share an alternate contact number and a convenient time for our team to connect with you.