@AirCanada my families flight was cancelled on Saturday from Vancouver. My booking reference is not being accepted now. You are not picking up calls. What the hell can I do to get my family back?
@AirCanada Finally got confirmation that our flight cancelled 5 hours before departure. My booking offers no alternative dates to rebook. What the hell are we supposed to do. Fork out thousands of dollars to get back home? Your call centre is not taking any calls. We got jobs to get back to
@AirCanada Why are you selectively responding to certain questions? When will your customers know if their flights have been cancelled? My booking interface is terrible. Says flight still scheduled to depart this Saturday.
@AirCanada when are you going to let your customers know if flight cancelled. I check my booking and flight is scheduled to leave on 16th August. I try to change the date of the flight and no options given. Please provide more of a useful update to your customers.
@Windsor_Express another shit show at Hammersmith. 20 odd passengers left at the stop. When you going to learn to add extra evening service in holidays?
@Support have a work account which has been locked. Locked for being 13 and under. Could you provide me with an email address please to resolve this is issue. Thanks
@Windsor_Express This will mean the bus will be packed by the time it gets to Langley. Going to be a horrible journey into London. Thanks @Windsor_Expressโฆ
@GreenLine702 I canโt believe you are running a limited service during Xmas. Bus did not stop at Hammersmith because it was full. Every week your passengers who have been using this line for years have experienced piss poor service. How will you improve the experience in 2024?
@GreenLine702 waiting for the 6.15am at Slough. No updates from you about this service. At least have the decency to inform your customers about any delays.
@GreenLine702 what is the process to claim compensation from your service? Your incompetence and lack of letting your customers know what is happening today made me take the train. You need to reimburse me for the cost
@GreenLine702 It is more like 70 to 90 min delays. Also the bus will be packed and wonโt stop at Hammersmith. You need to add an additional service. Getting beyond a joke
@Windsor_Express & @GreenLine702 please explain to me why the 6.55pm was late over 40 mins and then did not stop. The bus was not full. This service had turned into a disgrace. No one is manning your twitter profiles so your customers have no idea what to s going.