@doloreska We're so sorry to hear you have had this experience and that there has been a delay with your delivery. Could you please DM us with your order details and we'll be able to assist with this.
@psycho_rant Good Evening, we're sorry to hear that the live chat function is not working for you. This can sometimes be down to security settings but apologise for any disappointment caused. Could you please send us a DM with your order number and we will look into this further for you
@Sloughbird We wouldn't expect customers to cover the returns costs for a faulty item. If you have a faulty item, please pop over a DM with the purchase details so we can assist.
@sandycann2@whitestuff We're so sorry to hear there has been a delay with your order being delivered. Could you please DM us at @WhiteStuffUK with your order details and we can assist further with this. Thank you!
@ClareOrmy Hi Clare, we're so sorry there has been a delay with your order being delivered. Could you please DM us with your order details and we'll look into this for you.
@GabrielGreensl1 We're so sorry to hear your order hasn't been delivered on time. Could you please DM us with your order details so we can assist further with this?
@Phewmont1 Unfortunately it won't allow us to DM you directly, instead please could you contact us via live chat on our website or via email at [email protected] ?
@Phewmont1 We're sorry to hear this, if you click on your messages tab it should allow you to start a new conversation and choose 'White Stuff' as the recipient. If not, you can contact us via live chat on our website: https://t.co/E6ro7EElVG or via email at [email protected] .
@Phewmont1 We're so sorry to hear about the delays with your order being delivered to store. Could you please DM us with your order details and we'll look into this for you?
@DrHatiDunn We're so sorry to hear that your order has not been delivered to the Liverpool store for collection. Could you please DM us with your order details and we can assist with this?
@Gumpos Hi there! Refunds take 3-5 working days to show in your original payment card account, this is your banks processing time. Please may you pop over a DM so we can double check thisπ