Samsul Haque

[Samsul Haque @wikisam2609]

@raghavsomani @HeadphoneZone I'm extremely disappointed with handling of my order. Received incomplete product, endured mental harassment, and denied a refund despite valid concerns. No satisfactory solution. Trust goes both ways. Will escalate if not resolved. #consumerforum

[Samsul Haque @wikisam2609]

@JioMart_Support I am unable to DM using the link as it asks me to get verified and I don't see any option to verify without paying

[Samsul Haque @wikisam2609]

@JioMart @JioMart_Support I received a damaged product so I raised a return request. After 2 days they responded as the return was rejected and you can connect with ambrane customer support for further assistance. Fun part is the return window is 5 days and it's been just 2 days.

[Samsul Haque @wikisam2609]

@OnePlus_IN visited ranchi service centre with issues with ANC and disconnection issue on my buds pro. 1st they delayed in responding and later gave multiple excuses of warranty can't be claimed even with a month of warranty left.

[Samsul Haque @wikisam2609]

@LifePointsPanel 6

[Samsul Haque @wikisam2609]

@Headphone_Zone @raghavsomani @headphonezone Your adherence to rigid policies over genuine customer care is disappointing. Offering basic help isn't enough when you ignore customer distress. Refusing store credits shows a lack of flexibility and concern. Is this how you value your customers?

[Samsul Haque @wikisam2609]

@raghavsomani @HeadphoneZone I'm extremely disappointed with handling of my order. Received incomplete product, endured mental harassment, and denied a refund despite valid concerns. No satisfactory solution. Trust goes both ways. Will escalate if not resolved. #consumerforum

[Samsul Haque @wikisam2609]

@Headphone_Zone @raghavsomani @headphonezone Your complete disregard for mental distress from this ongoing harassment is unacceptable. If customer satisfaction was a priority, you'd have provided a satisfactory resolution. Even store credits would have allowed me to make a purchase and not feel like I lost money for nothing

[Samsul Haque @wikisam2609]

@Headphone_Zone @raghavsomani @headphonezone Being so shameless that you can't even address the concern properly and investigate the issue, simply saying no unboxing video, no investigation. Is harassment your policy? Offering replacement eartips but not a refund or store credit shows you only care about your side.

[Samsul Haque @wikisam2609]

@Headphone_Zone @raghavsomani @headphonezone Is this how you resolve issues—by siding with logistics and blaming the customer? If the video was so important, did you send a card or a disclaimer on the package or via email before delivery, instructing me to record an unboxing video for any possible mishap?

[Samsul Haque @wikisam2609]

@Headphone_Zone @raghavsomani @headphonezone All this harassment over eartips is unacceptable. If it were the IEM, it might make sense. Offering store credits instead of a refund would’ve been a reasonable solution for customer satisfaction. But still I see stuborn behaviour from an e-com.

[Samsul Haque @wikisam2609]

@Headphone_Zone @raghavsomani @headphonezone Your handling of this situation has been disappointing. I urge you to reconsider your stance and provide a refund for the missing eartips. Further action will be taken if this is not resolved.

[Samsul Haque @wikisam2609]

@Headphone_Zone @raghavsomani @headphonezone No other major e-commerce platform demands such evidence for resolving issues. Amazon, Flipkart, Myntra—all trust their customers’ word and provide resolutions without such hurdles.

[Samsul Haque @wikisam2609]

@Headphone_Zone @raghavsomani @headphonezone If I were to return earbuds claiming they were cleaned, would you accept them? The inconsistency in your policy is evident. Your solution must align with your stated hygiene standards.

[Samsul Haque @wikisam2609]

@Headphone_Zone @raghavsomani @headphonezone The offered spare ear-tips, although unused, don’t address the root of the problem. I am not a reviewer or YouTuber to create unboxing videos for every purchase. This expectation is unrealistic.

[Samsul Haque @wikisam2609]

@Headphone_Zone @raghavsomani @headphonezone Despite clearly stating no internal package seal, you still sided with logistics over the customer. This has caused significant mental distress and highlights a lack of customer trust.

[Samsul Haque @wikisam2609]

@Headphone_Zone @raghavsomani @headphonezone Appreciate the acknowledgment, but the frustration stems from the mental harassment faced. Your repeated requests for unboxing videos were unreasonable for a first-time customer.

[Samsul Haque @wikisam2609]

@headphonezone @Headphone_Zone ordered Moondrop Chu2 & 3 pairs of eartips, received only 1 pair. Returned both, got refund for IEMs but you kept eartips with no apology or resolution. Shocked by the unprofessionalism! Sharing my disappointing experience widely.@crinacle @resolve

[Samsul Haque @wikisam2609]

I’m verifying my Twitter account with #rarible. Check out my profile: https://t.co/ndyrTfCm88

[Samsul Haque @wikisam2609]

I’m verifying my Twitter account with #rarible. Check out my profile: https://t.co/ndyrTfCm88