@SSantillan79 Hey Steve - we're sorry to hear it and unsure what is going on as our team pretty dedicated to resolving issues. Can you send us a DM so we can get your personal info to look into your other convos with us and help you out?
@Loughlily We'll also flag to our Member Experience team - we see you've been in touch, and we'd love to send you some fish you'll love with your next box. We'll ask them to follow up!
@Loughlily Hi Liana, we're sorry to hear you're feeling disappointed! We do note that we provide Wild Alaska Pollock in select markets and it appears your box was included in that. Many folks enjoy the ease of turning these quick cuts into fish tacos or for use in soups and chowder.
@KatSkyWatcher@jarvismind We work with a number of folks in the commercial fishing industry in Alaska to bring wild-caught seafood to our members. For specific questions, please don't hesitate to reach out to our member experience team via phone at (833) 328-9453
@BIZGIE Hi there, you may have us confused with another company and their label as we are not processed in China and only within the United Sates. We're glad to help if you decide to give our company a try.
Please vote for us! We were nominated by USA TODAY for their 10 Best Readers’ Choice Awards for Best Meat Delivery Service. You can vote once per day for the next month using the following link: https://t.co/tJTbTOybxH