Will Montag

[Will Montag @will_montag]

@XBOXSupport @XboxSupport
After 35 mins with Asurion, I was sent back to Xbox. An Xbox agent then hung up after 2 mins, and now Support won’t let me request another callback and just says “try again later.” Please help.

[Will Montag @will_montag]

@XboxSupport I need help escalating a warranty issue. My brand-new Xbox controller developed severe stick drift within weeks.

After 35 mins with Asurion, I was sent back to Xbox. I’ve requested 2 Xbox Support calls, one had no response, and the other agent hung up after 2 mins