@SouthernRailUK Hi. I've previously tried contacting support via email but they can't help. How do I add my Network Railcard to my Key account? I've already made three journeys where the discount hasn't applied.
@bt_uk My elderly father's btinternet account has been taken over a haker. He's contacted you and simply been sent advice via a text. The account needs freezing immediately. What can you do?
@SouthernRailUK My key go (PAYG) card has stopped working. I was let on the train, but the inspector says my card isn't showing anything. My account mentions an application submitted - no idea what that means. Pls help!
@MicrosoftHelps once again, can you PLEASE help with a gift code that got applied to the wrong account. I've had numerous DMs ignored. What's the point of a help account when nobody responds? @satyanadella
@MicrosoftUK Hi. I gifted an xbox game to my son, but it's been added to my account, not his. I've tried contacting support via your site about this, but with no joy. Please help!!
@MicrosoftUK@MicrosoftUK I sent a DM as requested, then four days later told the message had been 'lost'. I repeated the DM and haven't heard anything back. Not great service.
@SouthernRailUK Hi. I just had a delay repay claim denied. It says I supplied the wrong information, but it's the only information I have (and it's not clear what's actually needed). My train was delayed, I know this much. How do I proceed with this?
@GatwickExpress There's still no password protection on your WiFi. Surely someone could use my email address while on board. Any activity would then be linked with my email. Surely this can't be right? Must be breaking GDPR.
@GatwickExpress When logging into WiFi on your trains, I'm asked to create an account or enter an email address. With no password, what's to stop someone logging in with someone else's email?
@EE Hi. If I go for fibre 900 broadband with you, will I get a Wifi 6 router? Looks like it comes with the new Smart Hub Plus, which I believe is Wifi 6.