Will Cheyney

Design director and aerial photographer.

[Will Cheyney @willcheyney]

@AmazonHelp Thanks for the reply. I’m not getting any sense or clarity on the situation from anyone and as I don’t have access to my account can’t use any support channels. Was hoping you might be able to escalate. Thanks

[Will Cheyney @willcheyney]

@AmazonHelp @AmazonUK My account is getting deactivated and later reopened on an almost daily basis at the moment. I can’t get to the bottom of why. Would someone please DM me to try and work out what’s going on?

[Will Cheyney @willcheyney]

@Lauuurj @MartinSLewis Join https://t.co/5lHhSWhAed

[Will Cheyney @willcheyney]

@DJISupport @DJIGlobal Would you also be able to clarify that when you say “DJI Digital FPV system” you are talking about ALL systems - not just the upcoming Air Unit update (03)? (i.e. the original Air Unit and Caddx Vista/Runcam Link)

[Will Cheyney @willcheyney]

@DJISupport @DJIGlobal This is great to hear. Thank you

[Will Cheyney @willcheyney]

@DJIGlobal SO disappointed by your blatantly belligerent decision to not make the Goggles 2 backwards compatible with Air Units. I sincerely hope you do listen to your customers and promptly change this approach.

[Will Cheyney @willcheyney]

@BromptonBicycle @BromptonBicycle Also eagerly awaiting to know whether I’ll be among the lucky few! Will we be notified either way? 🙏

[Will Cheyney @willcheyney]

@DrinkRobinsons @philip_rosso Is there any way you can reverse this decision. I’m distraught.

[Checkout.com @Checkout]

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[Will Cheyney @willcheyney]

@AmazonHelp @AmazonUK @AmazonUK @AmazonHelp I can’t even request a refund or cancel the orders as I don’t have access to the account they were ordered from

[Will Cheyney @willcheyney]

@AmazonHelp Can you at least find out what the order status on orders I placed yesterday is?

[Will Cheyney @willcheyney]

@AmazonHelp @AmazonHelp I wish I could. They just aren’t responding to me. Can’t get over how nuclear they have been regarding my account status

[Will Cheyney @willcheyney]

@AmazonHelp Thanks for that. I spoke to them but they too are unable to help as they can’t view any of my account details. They did say that my Christmas order I made is unlikely to arrive though - even though my my card has been charged! This is absolutely despicable.

[Will Cheyney @willcheyney]

@AmazonHelp I have of course done this. But again, only received a very generic and unhelpful response that did not answer any of my questions. Instead, making me feel like a small-time criminal or fraudster. Since, I'm not receiving any kind of of response from the [email protected] email

[Will Cheyney @willcheyney]

@AmazonHelp Hi Chloe. I received a generic canned email from your Account Specialists saying my account had been closed due to packages that were not returned. I returned the order via @Hermesparcels on the 29th of November.

[Will Cheyney @willcheyney]

@Hermesparcels I have a parcel (P8759104) that I dropped off at a Parcelshop on the 29th of November which hasn't been seen since. I've had no response from your customer service and can't get any sense out of your web chat. Please help!

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