Willem

[Willem @willemt1981]

@elonmusk T.i.T.T - Tesla Industries Two Thousand 😅😂
Looks cool, great engineering.

[Willem @willemt1981]

@IdleSloth84_ The biggest problem is that @Microsoft first denied all these accounts being recovered. You say "better digital rights", but I know the EU has that already. But even the European Consumer Centres Network stopped helping because big tech was ignoring them.

[Willem @willemt1981]

@XBOXSupport But do you also respond to the DMs after getting the info? I understand that you are overwhelmed with messages. But the only response I have gotten is "For help, please visit the Xbox Support website at..."

[Willem @willemt1981]

@XBOXSupport @JoshuaKhane @XBOXSupport i have send the info in the dm you required

[Willem @willemt1981]

@NextGenPlayer @XBOX @asha_shar @JoshuaKhane This is selective by @Microsoft and @XBOXSupport
I have been trying to get my account back now for months. They simple refuse after they confirmed the hack and unauthorized access.
Proof me otherwise and recover my account, SIR23013582

[Willem @willemt1981]

@Pirat_Nation Now they need to recovery everyone's account once ownership is proven. Everybody can use this in court and sue and probably win.
Recovery SIR23013582 and give me back my account.
@Microsoft @XBOXSupport

[Willem @willemt1981]

@JoshuaKhane @Microsoft @XBOX @XBOXSupport @MicrosoftHelps @Microsoft @XBOX @XBOXSupport @MicrosoftHelps
Recovery my account also, SIR23013582.
Why would you make a difference in who's account that will be recovered.

[Willem @willemt1981]

@XBOXSupport @JoshuaKhane @XBOXSupport Recovery my account also, don't be picky about it.
Case number is SIR23013582.

[Willem @willemt1981]

@JoshuaKhane @XBOXSupport Recovery my account also, don't be picky about it.
SIR23013582 is the case number.

[Willem @willemt1981]

@Gazz_54 @Microsoft does this worldwide. If you lose access because of a hack you will lose it. They will not restore it. You have to make a new account and rebuy all items.
They do now follow the law that forbid them to do this.

[Willem @willemt1981]

@GamingCentral26 The subscription isn't the issue. It's ownership and recovery. Digital libraries only work if verified owners can regain access after a compromise. @Steam has shown this is possible for years.

[Willem @willemt1981]

@GamingCentral26 Digital-only is acceptable only if companies restore compromised accounts after verified ownership. Otherwise, you're one compromise away from losing your entire library.

@Steam has shown this can work for years. @Microsoft and others should do better for gamers.

[Willem @willemt1981]

@Deadlydillgame It is more about this. https://t.co/DjzXNdM35j
Microsoft and Sony have a policy where you will lose all you purchased items. While Steam will recovery your account after valid ownership proof.

[Willem @willemt1981]

@asha_shar If Xbox is cutting costs, stop forcing compromised account owners into long disputes. Restoring verified accounts is cheaper than years of support, complaints and legal costs. Protect loyal gamers. #Xbox @XBOXSupport @Microsoft @asha_shar

[Willem @willemt1981]

@XBOXSupport @Microsoft @asha_shar
A Brazilian court ordered Microsoft to restore a hacked user's account
As an EU citizen, I expect Microsoft to properly review my recovery case and respect my rights under EU law as well
DM for my case number and evidence
https://t.co/DjzXNdM35j

[Willem @willemt1981]

@Gamefantweets I have some bad news for you. Once you lose access to the @Microsoft account. Without the legal way you lose it all and have to make a new account and buy all @xbox games and items again.

https://t.co/L89EWfuRXy

[Willem @willemt1981]

@Adam_On_X_ @asha_shar @Xbox is not beter. If your account gets hacked even with 2FA enabled then @Microsoft will not recover. Then you have to create a new account and buy all games and items again. It is only for corporate and shareholders!

[Willem @willemt1981]

@asha_shar @asha_shar
Maybe think about the people using the platform?
What about a solid recovery for hacked accounts so consumers do not have to create a new account and buy all games and items again. That drives them away to other platforms. Just like @Microsoft did with me.

[Willem @willemt1981]

@MCFixer @asha_shar She is on the position to fix it for corporate and stockholders. The consumer/gamers are not that important, they will pre-order and take subscriptions anyway.

[Willem @willemt1981]

@MYTHHHALO @ShitpostRock We are missing the most important one. Account recovery after a hack. So you don't lose all purchased items. Steam does recovery after ownership proof. Microsoft does not, then you need to make a new account and buy all items again.