Henry

[Henry @william_henryf]

@CityPowerJhb I pay my account on time. I do not owe you a cent. However when I need the service I do not get it.

[Henry @william_henryf]

@CityPowerJhb Please advise how do I escalate my ticket. Sitting without electricity for more than 24 hours. First ticket was closed with resolved. Situation was never resolved. CPWEB4820985

[Henry @william_henryf]

@CityPowerJhb Can you please tell me what happened to your escalation as I am still waiting going for more than 48 hours

[Henry @william_henryf]

@CityPowerJhb Please escalate CPWEB4638757 as your toll number does not work

[Henry @william_henryf]

@CityPowerJhb The Toll free number does work. It keeps on saying the subscriber is not available. Please try again later.

[Henry @william_henryf]

@CityPowerJhb We are without power in Maraisburg/Florida since yesterday morning at 9:00. CPWEB4638757. Please escalate.

[Henry @william_henryf]

@CityPowerJhb Without power since 09:00 this morning. CPWEB4638757. Please update

[Henry @william_henryf]

@CityPowerJhb We had no power since Friday. Power only came on yesterday (sunday). Went off today Monday again. CPWEB4444637. Please we can't function like this. I beg you.

[Henry @william_henryf]

@CityPowerJhb Hi Citypower please indicate what the problem is as we are sitting without power since Wednesday. It will help if we know what is wrong. However it seems we are ignored. CPWEB4418141

[Henry @william_henryf]

@CityPowerJhb Please escalate again please. Sitting with a toddler who needs medication. Medication needs to be kept cold by fridge. Fridge not working.

[Henry @william_henryf]

@CityPowerJhb More than 40 hours later still no electricity

[Henry @william_henryf]

@CityPowerJhb Hi I don't know what to do anymore. 24 hours without electricity, and every time I am told it has been escalated. This is very frustrating.

[Henry @william_henryf]

@CityPowerJhb Can you please escalate. No power for 24 hours. CP4418141.

[Henry @william_henryf]

@CityPowerJhb Update on Cpweb4418141.Almost 24 hours without power.

[Henry @william_henryf]

@CityPowerJhb We have had no power since yesterday afternoon 16:00 in Florida/Maraisburg. With all due respect This update does not mention anything about it. We reported it yesterday already. CPWEB4418141

[Henry @william_henryf]

@CityPowerJhb Hi Any update. It is more than 14 hours now that the power went off.

[Henry @william_henryf]

@CityPowerJhb It is past 20h00. Still no lights

[Henry @william_henryf]

@CityPowerJhb On top of it, city power says you call their 0800 003 156 number to find out what the status of your calla are. You never ever get through. Sorry the network is contested.

[Henry @william_henryf]

@CityPowerJhb Section of Florida and Maraisburg had no power since 7 pm last night. Logged numerous calls. CPWEB4339637. WHEN will the situation be resolved.