Will

[Will @willjmoo]

@g__j I see other suppliers now offer a cheeper EV tariff than octopus, I have always thought of Octopus as a fair company and try to do best for the customers. Are the other suppliers taking a hit on the cost just to get new customers ?

[Will @willjmoo]

@EastMidRailway just taking the mick, staff shortages but you can still provide the paid for trolley

[Will @willjmoo]

@EastMidRailway WiFi not working ✅ power sockets not working ✅ no first class service due to staff shortage ✅ great train service ❌

[Will @willjmoo]

@ClubQuarters any chance customer service / hotel manager could respond ? The AI bot keeps promising me but getting nowhere

[Will @willjmoo]

@AvantiWestCoast yet again ? Any refund ?

[Will @willjmoo]

@myenergiuk does anyone work on your support desk ? Ticket logged a month ago, follow ups sent, sitting in the online chat which then times out. Another company who got to big to look after customers and just care about new customers ?

[Will @willjmoo]

@SportsDirectUK trying to arrange a return for a faulty delivery but the online chat just keeps me waiting to talk to a person, any other way to contact you ?

[Will @willjmoo]

@TheAA_UK 45 minutes wait to get a patrol person out, @TheRAC_UK 3-6 hours wait, glad I have options of both and know which I would recommend

[Will @willjmoo]

@AvantiWestCoast not a great start to a trip, who can I send the bill to for my coffee that I had to pay for ?

[Will @willjmoo]

@agile_phil with the new changes coming to IOG will we have a option in the app to limit the charge to 6 hours a day ? As a example if I do a full charge that would go over the 6 hours but happy to do it over 2 days / nights

[Will @willjmoo]

@pete_miller with the new charges to IOG could we have a button / setting which would stop charging after 6 hours. Reason if my car is empty I would be happy to charge over 2 days of 6 hours and not 12 hours with only 6 in the cheep rate if that makes sense?

[Will @willjmoo]

@zsk just wanted to comment on the apple and ADP news report, can I ask why Microsoft OneDrive a icon was used as has nothing to do with what apple are doing.

[Will @willjmoo]

@myenergiuk any chance you could actually provide some support to a customer who had paid for one of you’re charges ? It’s a joke

[Will @willjmoo]

@GivEnergy do you care about current customers or just want to keep launching new products and not fix the current ones ?

[Will @willjmoo]

@hitsha @asda_mobile @asda_mobile don’t know what the word responsibility is, they don’t care

[Will @willjmoo]

@asda_mobile Don’t trust them, they lie, they don’t so what they say they will do

[Will @willjmoo]

@asda_mobile @asda don’t buy a phone from these clowns, it won’t be delivered on time, it then won’t be refunded (4 weeks + and and no refund) and they will use every excuse to say why it’s delayed - small claims court incoming for Asda

[Will @willjmoo]

@bravoldi @OhmeEV The fix will be to turn the charger off and disable notifications on the app, and they think that’s a solution

[Will @willjmoo]

@OhmeEV Maybe hire some customer service people who know what they are doing

[Will @willjmoo]

@OhmeEV Should look for a customer services manager to provide some service to customers