@win_tech1@flexi_ng Hi, @win_tech1. For proper review and resolution of loan-related concerns, we kindly advise reaching out directly to Flexi via their official channels: Instagram, Facebook (@flexiofficialng), X (@flexi_ng), or through [email protected] / 02018870808 for prompt assistance. ~ SK
I have been on call with @flexi_ng customer care since and they are insisting I pay bank with the interest. How should I be paying for something that is clearly a mistake. Other loan apps reverses a loan if it was initiated by a mistake if the money wasn’t touched. @palmpay_ng
@win_tech1 We empathize with your situation. To get the best review for loan-related issues, kindly reach out to Flexi through @flexi_ng on X, @flexiofficialng on Facebook, or [email protected]. Their team is ready to assist you at 02018870808. ~ SK
I have been on call with @flexi_ng customer care since and they are insisting I pay bank with the interest. How should I be paying for something that is clearly a mistake. Other loan apps reverses a loan if it was initiated by a mistake if the money wasn’t touched. @palmpay_ng
I seriously don’t like the way @flexi_ng is dragging this matter. Other loan apps reverses loan when it was done by a mistake so far the person is yet to touch the money to clearly show it was a mistake. Why is it different with @flexi_ng and @palmpay_ng
I don’t understand why @palmpay_ng is trying to scam people of money. I was called by Palmpay that I’m qualified for a low interest so I decided to check it out. I checking it out I mistakenly clicked on confirm and my faceid was scanned and activated and loan
I just want the evidence to be out here so everyone can see it. Because I know you all will soon start calling me to pay back the loan. It’s clearly a fraud and shouldn’t be happening. @palmpay_ng and @flexi_ng do the right like other loan apps do
I don’t understand why @palmpay_ng is trying to scam people of money. I was called by Palmpay that I’m qualified for a low interest so I decided to check it out. I checking it out I mistakenly clicked on confirm and my faceid was scanned and activated and loan
The fact that someone has experienced this before now means this has been going on for a long time yet @palmpay_ng refused to address it maybe because of their selfish gains
@win_tech1@palmpay_ng I have encountered similar issue with them and I know how I struggled before my complaint was resolved, always attach your details in each complaint, if they ignore your DM they can never ignore your public reports
The amount I entered was small and the interest is not that big and I can pay it but sometimes like this shouldn’t be happening. What if the amount was big, it can happen to anyone. @palmpay_ng you need to fix this. It’s a #scam
This is a fraud on Palmpay’s end and they are very terrible at it. @palmpay_ng cancel the loan because I’m not going to pay back any interest. Don’t come and scam me of my money
I have called Palmpay customer care both on the phone and live chat to let them know that the loan was a mistake and it should be cancelled since I haven’t touched the money just like other loan apps and they are all saying I must pay up the interest.