Will Morgan-Harrold

Creative and Brand Development Director.
Making business understandable

[Will Morgan-Harrold @wmhcreative]

@dhlexpressuk Well have a system that people can speak to a human being. Numbers that correlate to what your system requests. And don’t put people on the bottom of the priority pile as they don’t live in a built up area so therefore easier to handle one complaint than multiple.

[Will Morgan-Harrold @wmhcreative]

@dhlexpressuk I have a parcel that was suppose to be delivered 8th Dec. Tracker has not updated since 8th and says it’s still at the depot. Gave instructions to DHL where I live as was told driver couldn’t find us. Today told there is a systems issue. Can I get an update please?

[Will Morgan-Harrold @wmhcreative]

@dhlexpressuk I have cancelled the order with the sender. They’ll be contacting you instead. Couldn’t wait any longer for the parcel as you’ve had it for 9 days in your depot without any update after your first attempt of delivery where your driver couldn’t locate us.

[Will Morgan-Harrold @wmhcreative]

@InterfloraUK I ordered some flowers for same day delivery and had an email to say they’ve been delivered and they have not. Could someone assist please?

[Good Morning Britain @GMB]

Can we get Alan the dog beyond 50,000 followers on Instagram?

Follow masteralan_ on Instagram now! 🐶

@richardpbacon | @CharlotteHawkns

[Dave Everley @DaveEverley1]

Line Of Duty Episode 1 recap.
#LineofDuty

[One Minute Briefs ⏱️ @OneMinuteBriefs]

Funniest thing I've seen about this ad today is amongst the tens of thousands of likes and comments...

a select few have said...
"but it's outdoor so no one will see it or talk about it"

WHILST looking at it and talking about it 😂

[Will Morgan-Harrold @wmhcreative]

@UPS_UK UPS (Useless Parcel Service) delivering love all over the world. Happy Valentine’s, Shrove Tuesday, Easter... wait when and what occasion did I order this for???
(Also every day, you don’t deliver on weekends) #deliveryfail #parcel #when

[Will Morgan-Harrold @wmhcreative]

@CockneyBri @UPS_UK I got told the brexit excuse about my still undelivered parcel, it has been in the UK since the 11th Feb and I got that information from my shipping number. 👍

[One Minute Briefs ⏱️ @OneMinuteBriefs]

WOW!!! We’ve gained 1000 followers in the last 24 hours. 👀 😮

Huge thank you to OMBoard member @samhennig for his exceptional idea and the OMBLES for their incredible support.

Now it’s time to have a break. And have a @KITKAT 🍫 🔥

[Will Morgan-Harrold @wmhcreative]

@montblanc_world Already did this, but I have to wait 3-4 business days for your response. Be great if this wasn’t the case, as all I could do was talk to the courier and they couldn’t do anything to assist me last week or over the weekend.

[Will Morgan-Harrold @wmhcreative]

@montblanc_world received the worst service from UPS yesterday and today, no delivery and their support and customer service was awful. Why are you letting your brand be ruined by partnering with this awful company?

[Will Morgan-Harrold @wmhcreative]

@UPS_UK No sure about that. You don’t deliver your parcels on time and your customer service is just flat out poor.

[Will Morgan-Harrold @wmhcreative]

@UPSHelp_UK called your customer service department this evening. Was told my parcel would be delivered by 7pm and if it had t arrived by then I would be contacted on my mobile. I have had no delivery or phone call. This delivery was originally scheduled for Wednesday.

[Will Morgan-Harrold @wmhcreative]

@HMRCcustomers no options available for me to make a payment online, went to phone but been on hold for 40mins is there any way I could get assistance to make a payment please?

[BBC Strictly ✨ @bbcstrictly]

DAVE 'AXEMAN' ARCH #Strictly 🎸

[Jones and Palmer @JonesandPalmer]

We take a look at the changes proposed to the Integrated Reporting Framework and how more companies can truly embrace integrated thinking. https://t.co/88YbDa0QM4

#integratedthinking #integratedreporting #annualreports #makingbusinessunderstandable #jonesandpalmer

[Jones and Palmer @JonesandPalmer]

Sign up to receive a copy by following the link and entering your details! https://t.co/FtFtXNg39S

#coronavirus #corporatecommunications #stakeholderengagement #crisiscommunications #guide #jonesandpalmer #makingbusinessunderstandable #covid19

[Tracey Thorne @traceythorne]

Lovely old tray of type from the old @JonesandPalmer building brought along by Ian Houston who shared some stories about the building on Albion Street #thefadingcity #jewelleryquarter