WMS Alerts

Providers of IaaS in New Zealand. Closed down as of May 31st 2020

This is the platform updates, outages and alerts channel.

[WMS Alerts @wms_alerts]

We’ve wrapped everything up and you’ll be aware by now that we have powered down all VMs.
So long, and thanks for all the fish.

[WMS Alerts @wms_alerts]

The outage that affected some customer VMs today was caused by a hardware failure. The platform is now operational and we are investigating the fault to try to avoid any repeat of the issue.

[WMS Alerts @wms_alerts]

Issues are now been resolved, however it may take some time for the fix to propagate to affected vms.

[WMS Alerts @wms_alerts]

Some customers are experiencing connectivity issues, will update soon.

[WMS Alerts @wms_alerts]

We have determined the causes of the recent outage and the affected customers will be emailed an outage report today.

[WMS Alerts @wms_alerts]

Today's domain issue has been resolved by the NZ Registry. We don't anticipate any further issues of this type.

[WMS Alerts @wms_alerts]

There is a repeat of the issue with domain registry services for https://t.co/RFFCWw69KA , causing it to appear offline. This will not affect any customer servers, but the WMS Console for both sites is currently unavailable.

[WMS Alerts @wms_alerts]

The DNS issue has now been resolved, however it may take a while for the fix to propagate to individual ISPs, so console access may still be unavailable for some customers while this occurs.

[WMS Alerts @wms_alerts]

An issue between our domain registrar and the .nz registry service has caused https://t.co/RFFCWw69KA domain names to be unreachable. This is not causing any problems for hosted servers, however the WMS console and support.wms will be unavailable until this is resolved.

[WMS Alerts @wms_alerts]

WMS Console maintenance is now over. There will be one more similar maintenance period in the coming week.

[WMS Alerts @wms_alerts]

We're applying some patches to the WMS Console at 12:45pm today. This will affect access to the console for up to an hour.

[WMS Alerts @wms_alerts]

Maintenance is complete and the WMS Console is available for use.

[WMS Alerts @wms_alerts]

We're applying some patches to the WMS Console at 11:45pm today. This will affect access to the console for up to an hour.

[WMS Alerts @wms_alerts]

Network code patch has been applied and all tests passed.

[WMS Alerts @wms_alerts]

Just a heads up - we're applying a network code patch at our border today, but don't anticipate this will cause any problems.

[WMS Alerts @wms_alerts]

Today's network outage is now considered resolved. Thanks for your patience with this.

[WMS Alerts @wms_alerts]

Connectivity has been restored. Once we hear from our providers that the issue is considered resolved, we'll update again.

[WMS Alerts @wms_alerts]

Outage is caused by a connectivity issue between upstream providers. This is still being investigated by the providers.

[WMS Alerts @wms_alerts]

The connectivity issue is being investigated by an upstream provider. We'll update again once we know more.

[WMS Alerts @wms_alerts]

The problem is upstream of us, and appears to be affecting multiple network providers. We'll update when we have more info.