Woodwind800

[Woodwind800 @woodwind800]

Monday vs Today (Click to see dates) took screenshots of the popular search Disney and the items are the same! It is the same for so many other searches! The items don’t budge! Your new algorithm means refreshing does nothing to the order of items! #fixdepop #Depop #askdepop

[Woodwind800 @woodwind800]

@relicsofdelphi So true!😭

[Woodwind800 @woodwind800]

@yo33771270 @askdepop I emailed them and all they did was send me a copy and paste message like they do on here. They didn't acknowledge my screenshots or what I was saying. Their customer service is a joke😅

[Woodwind800 @woodwind800]

@annallinares2 @depop Same happens to me when I type in vintage jeans I get shoes and coats!🙄

[Woodwind800 @woodwind800]

Exactly a week now between these two screenshots (look at dates) and the items up the top are EXACTLY the same!! How can it be ’beneficial‘ for the community to scroll through the same items in the same order each day? Depop you have messed up the search big time #fixdepop

[Woodwind800 @woodwind800]

@Davids__brain @ViciousScooby @yo33771270 @alexis27384488 @askdepop Well clearly users aren’t having a better time 😂 We will keep fighting until we are heard thanks anyway

[Woodwind800 @woodwind800]

@Davids__brain @ViciousScooby @yo33771270 @alexis27384488 @askdepop And also I am from the UK barely anyone uses Facebook marketplace Depop is currently our only option other than eBay...

[Woodwind800 @woodwind800]

@Davids__brain @ViciousScooby @yo33771270 @alexis27384488 @askdepop Nah if enough of us complain Depop should do the DECENT thing and listen!

[Woodwind800 @woodwind800]

@ivy89013398 @depop @askdepop I have provided them with loads of screenshots too on both DM and email and they just keep sending me the same stupid links like not answering me at all!

[Woodwind800 @woodwind800]

@askdepop @liam59001434 You say report the issue but you just send the same links that you do on here?!

[Woodwind800 @woodwind800]

@depop @askdepop so many complaints and not a single actual response! We demand answers #fixdepop

[Woodwind800 @woodwind800]

Worst customer service I have ever seen! You say to email your ‘technical support’ but guess what they copy and paste the exact same messages that you do on here! I am sick and tired of not having a real response on this issue! Why should we pay fees if you do nothing! #fixdepop

[Woodwind800 @woodwind800]

Worst customer service I have ever seen! You say to email your ‘technical support’ but guess what they copy and paste the exact same messages that you do on here! I am sick and tired of not having a real response on this issue! Why should we pay fees if you do nothing! #fixdepop

[Woodwind800 @woodwind800]

@Alexand07971831 @askdepop Yeah the search is messed up search hashtag fixdepop on here and you can see all the other complaints

[Woodwind800 @woodwind800]

@askdepop I have sent you DM’s of examples already...

[Woodwind800 @woodwind800]

@askdepop @yo33771270 Considering sooooo many sellers and buyers are telling you the new search algorithm is an absolute mess and doesn’t work that clearly goes against you saying that you ‘always listen‘. Just change it back to how it was originally where refreshed items were at the top #fixdepop

[Woodwind800 @woodwind800]

@askdepop @yo33771270 How can you be so confident when everyone is telling you it’s not working?! How ignorant can you be? #fixdepop

[Woodwind800 @woodwind800]

@gh0stsandghouls @askdepop I know! I have used Depop for years and was doing so well on the app until they changed the algorithm then poof my engagement and sales have declined rapidly because refreshing my items does nothing you can’t even seem them as all spam listings are at the top!

[Woodwind800 @woodwind800]

@askdepop @gh0stsandghouls You keep saying this! It‘s clearly false as how come when you search for things irrelevant listings are at the top?! Shoes & jackets at the top of vintage jeans sorry doesn’t ’meet the best quality criteria’ can we get a real response instead of the same stupid links #fixdepop

[Woodwind800 @woodwind800]

I got 19 likes on my new item when as someone with 50k followers I used to get way more! They have messed it up big time! I’ve tried searching up my items and I can’t even find them! Their search is an absolute mess and they need to take accountability #fixdepop

[Robert p @Jason129p]

Change back to the normal algorithm!! Got like 10 likes today.. it's horrible, used to get so many more with a 11k followers account.. please don't ruin the platform! Especially for the small sellers!! Don't reply with the automatic response!!

#fixdepop @askdepop @depop

[Woodwind800 @woodwind800]

@askdepop we want an actual response! #fixdepop

[yo @yo33771270]

@askdepop @ivy89013398 Do you not know what gaslighting is? Sending the same useless link that basically blames sellers for your shitty algorithm is the definition of gaslighting.

[Woodwind800 @woodwind800]

#fixdepop

[yo @yo33771270]

@askdepop @trwilliam0 “As supply on all digital selling platforms increases, only Depop has issues with basic search functions and gaslighting its sellers and buyers. “