MEPap

[MEPap @working46226526]

@StPsBostonSki Many thanks for what sounded like a brilliant week.

[MEPap @working46226526]

@nsandihelp Yes it is

[MEPap @working46226526]

@nsandihelp 3 days of trying to download my passport jpeg and it says ‘service unavailable’.

[MEPap @working46226526]

@nsandihelp Yes but I had put the wrong date of birth in error on the application so was rejected. So I started a new form

[MEPap @working46226526]

@nsandihelp Yes upload

[MEPap @working46226526]

@compassbus is it acceptable for a school bus not to turn up and leave kids standing waiting - St Peter’s, Merrow?

[MEPap @working46226526]

@SurreyPolice any chance the tax paying community of Cranleigh could have some help with the boy racers making our high street a danger tonight?

[MEPap @working46226526]

@O2 any chance you could sort out the mess or to quote “our customer service agent made an error”. Absolutely NOT spending another 3 hours trying to get through to 02. Now by bill for an account I DON’T have with you is overdue! How is it so difficult????

[MEPap @working46226526]

@compassbus Thank you for you prompt reply

[MEPap @working46226526]

@compassbus can I buy a weekly unlimited pass for my children going to school? Cranleigh to St Peter’s Merrow?

[MEPap @working46226526]

@O2 despite approx 5 hours sorting out a mess you created! Being told I had not been charged and to cancelled my DD. I get a email to say my bill is overdue. What kind of a company are you? I’m not spending another 3 hours calling C Service #farcial#

[MEPap @working46226526]

@O2 Dear god! incompetence reaches new levels. After spending 3 hours trying and eventually speaking to a customer service agent, I was told that the DD could be cancelled as the agent had cancelled the request before it went through. I will be adding this to my list for Ombudsman

[MEPap @working46226526]

@O2 please please please help me sort out this issue. I’ve spend 3 hours trying to get through to customer service.

[Dublin Airport @DublinAirport]

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[MEPap @working46226526]

@O2 1 hour 25 mins - now cut off 3 times. 8 DM’s and no help. SIM cancelled within 14 days and still charged £115. How do I get this sorted? I’ve personally never dealt with such a shambles of a company!

[MEPap @working46226526]

@O2 presently 1 hour and 10 mins on hold… cut off twice by you and still no further to sorting things out. What an absolute s****te show!!

[MEPap @working46226526]

@O2 I’ve popped you “7 DM’s as I need a helping hand”…. Yet I still haven’t had any help!

[MEPap @working46226526]

@O2 6 days and no nearer to sorting out the mess! Every DM asking my name, every response I give it and then back to being ‘extremely busy’. Seriously…

[MEPap @working46226526]

@O2 appreciate you’re busy but have been waiting for 3 days for this mess to be sorted out?

[MEPap @working46226526]

@O2 can you please look into why I have a £112 bill from you? I’m not spending over an hour waiting to speak to your customer service agents!