Fundamentals. Every pad or record that a person creates pertains to a process. Each piece of content or section in a pad can be seen as an action. And each action is accompanied by details ie data and metadata. Scripts provide humans or computers with instructions for the data.
What is work? Details can vary job to job but information about your goods, services, commitments & relationships are semi-permanent and get re-used to create individual records. Work.
3 commands to organize everything. Work helps users organize and plan their activities and relationships. Pads makes it easy to summarize your records. And Pad creates new workpads or templates.