@AirbnbHelp I have called customer service 11 times and have been disconnected all 11 times while being connected to a supervisor to assist in an emergency
@AirbnbHelp I have reported a 1 star retaliatory review on my account for over 36 hrs due to your AI system inop to request a review removal for over a week, I am requesting that it be manually reviewed as a fair alternative?
@AirbnbHelp a guest who never stayed at my listing and demanded a full refund left a 1 star retaliatory review on my account and your form to challenge reviews to be removed, is not operable with no timetable for a fix
@Airbnb your review removal tool is inoperable, as I am not able to
send a request for a retaliatory review removal And the case manager, is not responding
@AirbnbHelp your form for requesting review removal is inoperable and customer support is not offering any type of assistance to review the retailatory review per terms of service
@AirbnbHelp What's happening is you are allowing guests to enter our homes and violate our house rules, demand refunds, and then leave retaliatory reviews with no consequences.
@AirbnbHelp Why won't you remove a 1 star retaliatory review after a guest violated my house rules by bringing extra guests that exceeded our neighborhood occupancy short term rental rules that could have barred me from doing business in the neighborhood???
@AirbnbHelp You allowed a guest to checkin my home, cancel, and refund them with a false claim without evidece. I provided hard documentation evidence contradicting their claim. You accepted it, but are withholding my payout. My rent is due and I am about to get evicted.
@AirbnbHelp I am falling behind on my rent and will be evicted because you still are withholding my payout from a fraudulent claim made up from a guest to receive a 21 day full refund. I have since provided you supporting evidence and you still refuse to pay me. Why??
@AirbnbHelp Guests are manipulating the airbnb cancellation policy and hosts are receiving no money for the reservations, even though evidence is proving that the guests are making false statements.
I invoked the Invasion Clauses of the U.S. & Texas Constitutions to fully authorize Texas to take unprecedented measures to defend our state against an invasion.
I'm using that constitutional authority, & other authorization & Executive Orders to keep our state & country safe:
okay, so I've spoken with some one at @AirbnbHelp and they have escalated the issue. fingers crossed I speak to someone today to get this issue handled!