Wayne Phaup

Menu Strategy @ the world’s greatest airline (💙UNITED), Global traveler and citizen, Kellogg MBA, dog lover. Tweets and opinions are my own.

[Wayne Phaup @wphaup]

@FRCdc @RepMaryMiller I live in Illinois, but what does this have to do with your organization or your mission?

[Wayne Phaup @wphaup]

@ILStatePolice I wouldn’t brag about 20 citations in all of northern Illinois in 4 days when I see this happening hourly every day driving on northern Illinois roads.

[Wayne Phaup @wphaup]

@DesertCareNtwk Absolutely

[Wayne Phaup @wphaup]

@DesertCareNtwk Can somebody from your Trauma ICU Social Services team PLEASE contact me about my husband who is in your ICU under your care? You were quick to get his health insurance info but yet it has been over 5 days and no response from you for any support. @CAPublicHealth

[Wayne Phaup @wphaup]

@metraUPW Your “live” tracker is super helpful to know when the train will arrive.

[Greta Van Susteren @greta]

Just an aside…I am on an international @United flight and the flight attendant is so helpful (trying to help me figure out how to get to DC since I am going to miss my connection)…she told me which tier we are coming into, etc…with all the bad press airlines get, there are so many good things they do to help

[Wayne Phaup @wphaup]

@fly2ohare @tabruns This issue has been going on for YEARS.

[Wayne Phaup @wphaup]

Happy World Food Safety Day! Loving to see the @united team being educated on the highly complex work that goes on 24/7 to keep our customers and crews safe. @VELindstrom

[Wayne Phaup @wphaup]

@xyz020785 @ColinJost Did he ever show up? We had tickets tonight but didn’t end up going. Wondering if we can get a refund if he never showed up.

[Wayne Phaup @wphaup]

@pilot_george_ How is Tirana, is it worth a visit?

[Wayne Phaup @wphaup]

Tasting and discussing some of the exciting new menu items coming to United Polaris lounges this summer! Thx everybody for your collaboration and #teamwork! @Akikosan0225 @bythebeach05 @jacquikey @KevinMortimer29 @KirstenPerliski @Aaron_McMillan @VELindstrom

[Wayne Phaup @wphaup]

@richardquest Congratulations Richard!! ✈️

[Governor JB Pritzker @GovPritzker]

Illinois is taking bold steps to reach 100% clean energy by 2050.

Our partnership with @flyarcher and @United will build the first commercial electric air taxi route in Chicago — saving Illinoisans money, creating jobs, and decarbonizing air travel.

[Wayne Phaup @wphaup]

@ammyheathrow @united @Aaron_McMillan @KirstenPerliski Glad that you enjoyed Ammy!!

[Wayne Phaup @wphaup]

@darontaylor @fly2ohare I believe it is @ILStatePolice jurisdiction but every time someone comments something like this ORD is silent.

[Wayne Phaup @wphaup]

@CaesarsRewards @atlantisbahamas Do you charge resort fees here like you do at the Las Vegas properties?

[Wayne Phaup @wphaup]

@iTripReport @united Let us know how you like the new items!!

[Wayne Phaup @wphaup]

@KevPG13 @WhiteHouse Because the consumer is being intentionally misled.

[Wayne Phaup @wphaup]

@KevPG13 @WhiteHouse Think of it like this - you see 2 TVs you like for $500, one from Brand A and one from Brand B. Turns out on the bottom of the box in small print of Brand B it says "Must pay $100 after plugging in to activate". Brand A does not add that fee in small print on the box.

[Wayne Phaup @wphaup]

@KevPG13 @WhiteHouse Great, that’s exactly the point: That the full price is disclosed in the room rate.