Wrangle

AI-powered ticketing and workflow platform made for how people work today - in Slack. Meet your customers where they are and modernize your help desk.

[Wrangle @wrangle_io]

.@SlackHQ has 13,500 AI Apps and Wrangle was one of 20 partners selected to be part of their Slack AI launch and new AI-Powered Productivity App Directory.
https://t.co/Qlo7MTZdi6

#slack #ai #ticketing #helpdesk

[Wrangle @wrangle_io]

With Wrangle’s MCP server, connected AI tools can create and update tickets on your behalf. Changes appear in Slack and the ticket’s history. Start driving action in all your tools with Claude, OpenAI, and your other AI agents.

https://t.co/O4EVeQM6Bs

[Wrangle @wrangle_io]

Your team works in Slack. Another team uses a different system. Wrangle’s new Messages API lets you build integrations that exchange Slack ticket messages between them. Fewer conversations to copy. More context for both teams.

https://t.co/KSGEQ5onMs

[Wrangle @wrangle_io]

Love partnering with you @SlackHQ!

[Slack @SlackHQ]

@wrangle_io lives entirely in Slack. No separate portal to ask for help and no context switching. Nearly half of its users are active every week. Meet people where they work and everyone gets value.🚀

Get started: https://t.co/NBvgLkLCt6

[Wrangle @wrangle_io]

Wrangle’s MCP server connects tools like Claude and ChatGPT to ticket and agent reporting, so you can ask questions in plain language. Explore the possibilities.

https://t.co/ceZcsjts6K

[Wrangle @wrangle_io]

So excited to have @slackhq feature use! We built Wrangle around a simple idea: asking for help and following a request should happen where your team already works. See how Wrangle brings ticketing, approvals, and workflows into Slack.

Read the story: https://t.co/QsY9iItGEX

[Wrangle @wrangle_io]

Wrangle is at @Dreamforce! Our founder @AdamBSmith is there in person, navigating the crowds, talking AI, and trying to keep the conference coffee intake within reasonable limits.

Hit us up to catch up live.

[Wrangle @wrangle_io]

Fewer clicks. Better context. A cleaner queue.

The latest Wrangle updates make it easier to see more of each ticket, work with attachments, clear outdated tickets in bulk, and get started in Teams.

Take a look: https://t.co/IEPgJ234C8

[Wrangle @wrangle_io]

From intake to resolution, context matters.

Wrangle’s latest update makes email ticket intake smoother and adds native file previews—so agents can spend less time opening tabs and more time moving work forward.

Explore the update: https://t.co/8TdCYURRw4

[Wrangle @wrangle_io]

AI should help your team move faster without taking away human judgment.

Preview responses. Rate the result. Prioritize the Smart Replies you trust. Continue the conversation when a follow-up comes in.

Meet Wrangle AI: https://t.co/wqmKSo9qvs

[Wrangle @wrangle_io]

Ticket queues move fast. Managing them should, too.

Wrangle now has expanded ticket views, better attachment handling, bulk deletion, and an easier path into Microsoft Teams.

Catch up on the latest: https://t.co/MTAfLG4cOC

[Wrangle @wrangle_io]

Reporting should do more than describe what happened. It should help you see what changed.

Wrangle’s Summer Product Update adds report comparisons and tag analytics for a sharper view of support trends.

See what’s new: https://t.co/QSPEwhlbV3

[Wrangle @wrangle_io]

Support questions don’t always end after one answer. Wrangle AI supports multi-turn conversations.

But wait, there's more! Response previews, ratings, and prioritized Smart Replies.

See what’s new: https://t.co/NVZmbqCKEi

[Wrangle @wrangle_io]

Going to @salesforce Dreamforce? Make sure to reach out, we'd love to see you there.

And if you are going to miss it, join our founder Adam Smith for a @SlackHQ recap of Dreamforce on 9-25-26

https://t.co/obzIFYg31Z

[Wrangle @wrangle_io]

Summer is the perfect time for grew new features!

https://t.co/6OzbYRDb9r

[Wrangle @wrangle_io]

Headed to @Zendesk Relate next week? Make sure to connect with our founder, @AdamBSmith
We're excited to meet up with so many customers!

Interested in leveraging conversational ticketing in your Zendesk instance? Check us out: https://t.co/WlWpPck6YU

[Wrangle @wrangle_io]

Wrangle’s latest updates: Microsoft Teams ticketing, email support, smarter routing, AI web search, SLA tracking, and more.

https://t.co/FoOnADdQyu

[Wrangle @wrangle_io]

🚨 Product Leaders: still wrangling legacy software that thinks “AI” = auto-indent?

Wrangle is hiring a Product Leader to help us actually reinvent how work gets done. No duct-taping AI onto broken tools.

👇 Join us!
https://t.co/VUgttT9oEc

[Wrangle @wrangle_io]

Always an amazing feeling to be featured by @SlackHQ as a top app. In great company this week!

[Wrangle @wrangle_io]

🚨 Product Leaders: still wrangling legacy software that thinks “AI” = auto-indent?

Wrangle is hiring a Product Leader to help us actually reinvent how work gets done. No duct-taping AI onto broken tools.

👇 Join us!
https://t.co/VUgttT9oEc

[Wrangle @wrangle_io]

In San Francisco this week? Meet our founder @AdamBSmith @salesforce #TDX! Let's talk @SlackHQ and AI!

https://t.co/2og3OGCGXr