@CrossCountryUK So do the bus drivers know about accepting train tickets? If I wasn’t on here questioning we wouldn’t know. These things are not easy to find out. I’m not assuming I am trying to find out what help and whether she can get alternative solutions due to your poor service
@CrossCountryUK trains are shocking from university of Birmingham. So unreliable. My daughter keeps loosing money as having to change and pay more due to this or having to get alternative transport and paying for that when she’s paid for return tickets. Appalling
@CrossCountryUK Surely if you are cancelling trains you should be providing alternative transport. That’s more money wasted not being able to come back home on the train yesterday.
@marksandspencer I’ve got a order to collect from your burton on Trent branch but it says collect by tomorrow. Unfortunately I can’t pick it up until Monday. Can it be kept until then please? Thanks