Emma Wright

[Emma Wright @wrightemma429]

@BootsUK I have just been scammed by boots client and resolution on X.

[Emma Wright @wrightemma429]

@BootsUK I was unable to collect a parcel and it has been returned but I still haven’t had a refund.

[Emma Wright @wrightemma429]

@OnlineBootspage I’ve just had someone trying to get me to use lemfi for a refund. On what’s app is this right. I think I am being scammed.

[Emma Wright @wrightemma429]

@sainsburys this piece of plastic was in the middle of the valentines salmon en crute

[Emma Wright @wrightemma429]

@CrossCountryUK So do the bus drivers know about accepting train tickets? If I wasn’t on here questioning we wouldn’t know. These things are not easy to find out. I’m not assuming I am trying to find out what help and whether she can get alternative solutions due to your poor service

[Emma Wright @wrightemma429]

@CrossCountryUK trains are shocking from university of Birmingham. So unreliable. My daughter keeps loosing money as having to change and pay more due to this or having to get alternative transport and paying for that when she’s paid for return tickets. Appalling

[Emma Wright @wrightemma429]

@CrossCountryUK She uses train line. A 20 year old student isn’t going to sit looking up that. You’ve got no remorse for running a crap service.

[Emma Wright @wrightemma429]

@CrossCountryUK I get that but there are so many cancellations especially at weekends.

[Emma Wright @wrightemma429]

@CrossCountryUK She didn’t want to get the bus in the dark on her own as it’s near to where the fatal stabbing happened.

[Emma Wright @wrightemma429]

@CrossCountryUK Surely if you are cancelling trains you should be providing alternative transport. That’s more money wasted not being able to come back home on the train yesterday.

[Emma Wright @wrightemma429]

@CrossCountryUK Totally unreliable.

[Emma Wright @wrightemma429]

@CrossCountryUK Maybe be you need to communicate this more.

[Emma Wright @wrightemma429]

@CrossCountryUK Because she has to change her ticket and it charges her as they don’t let her through without the correct ticket.

[Emma Wright @wrightemma429]

@CrossCountryUK This should be a simple journey that your unreliability makes for a very stressful time.

[Emma Wright @wrightemma429]

@marksandspencer Have done. Thank you

[Emma Wright @wrightemma429]

@marksandspencer I’ve got a order to collect from your burton on Trent branch but it says collect by tomorrow. Unfortunately I can’t pick it up until Monday. Can it be kept until then please? Thanks