Adv. Ashwani S P

Law and Literature| Practicing Lawyer| Allahabadi | Banking & SARFAESI | Freelance legal| #Upwork #Fiverr

[Adv. Ashwani S P @writ_and_wit]

Tired of vague contracts that won’t hold up?
I’m a courtroom-tested lawyer drafting watertight SARFAESI notices, NDAs, MSAs & legal agreements.
Quick. Clear. Compliant.
📍Available on #Fiverr, #Upwork & #Truelancer
📩 DM to get started

[Adv. Ashwani S P @writ_and_wit]

@MyntraSupport I checked the DM. It falsely claims I confirmed delivery over the call. I did not. I never received the order. Please provide the call proof and resolve this. Order #134120149935534369301. @MyntraSupport @myntra

[Adv. Ashwani S P @writ_and_wit]

@myntra @MyntraSupport I paid for an order, the order was never delivered, and yet your app says “delivered.”
I checked with my security guard and neighbours, nobody received it. Your support team’s response? “The system shows delivered” and apparently +

[Adv. Ashwani S P @writ_and_wit]

@MyntraSupport I have already provided all the details, yet there has been no proper investigation. Please stop giving generic assurances and resolve this—either deliver the order or issue my refund. @myntra @MyntraSupport

[Adv. Ashwani S P @writ_and_wit]

@MyntraSupport @MyntraSupport It’s been 2 days since I raised this issue, yet there is still no resolution or meaningful update.
Order ID: 134120149935534369301
The order is marked “delivered” but I never received it. I checked with my security guard and neighbours, nobody received the parcel.

[Adv. Ashwani S P @writ_and_wit]

@KirenRijiju Have some shame!

[Adv. Ashwani S P @writ_and_wit]

@zeptocares It's been more than 6 days of this tweet and I haven't heard back from you. Hello @aadit_palicha is this your company work?? Kindly reply back. @zeptocares

[Adv. Ashwani S P @writ_and_wit]

Extremely disappointing experience. I received a defective/unusable product and reported the issue within the stated return window. The product page clearly promised refund/replacement for defective items, yet Zepto refused to accept the return.
@zeptocares

[Adv. Ashwani S P @writ_and_wit]

@zeptocares @v0hra @aadit_palicha If the advertised replacement policy doesn't apply to a customer reporting a defective product within the stated window, what exactly does it cover?
Order: KQGSSGZSK10664A

[Adv. Ashwani S P @writ_and_wit]

@zeptocares @v0hra @aadit_palicha Yet Zepto has refused both return and replacement. Your team also claimed the product was “verified” working, despite no one inspecting my actual unit.

[Adv. Ashwani S P @writ_and_wit]

@zeptocares @ZeptoNow Please provide your justification in writing. If there is no resolution, I'll proceed with a formal consumer grievance

[Adv. Ashwani S P @writ_and_wit]

Hi @ZeptoNow , can you explain this?
Your product page clearly states that the item is eligible for refund/replacement within 3 days if delivered defective. I reported the issue within that period, yet support refused the return citing “seller policy.”

[Adv. Ashwani S P @writ_and_wit]

@zeptocares @ZeptoNow Still waiting for a response to the issue raised above. Your team has verbally refused the return despite the 3-day defective-product return policy displayed on your platform. @zeptocares

[Adv. Ashwani S P @writ_and_wit]

@zeptocares The problem isn't just the product—it’s the way Zepto handled a legitimate customer complaint. The return policy displayed at the time of purchase should mean something. Very poor grievance handling and customer service.

[Adv. Ashwani S P @writ_and_wit]

@zeptocares Even more concerning, I was told the product was “verified to be working” despite no one inspecting or testing my unit. After multiple attempts through chat, email and escalation, the issue remains unresolved.

[Adv. Ashwani S P @writ_and_wit]

@zeptocares Hi Atikur, I’m available now. You can call me. Please ensure the concerned team looks into the return/refund issue and provides a resolution.