@USAndMumbai do you respond to emergency requests at all?
I have written an email for some administrative correction that would hardly take anytime. I haven't heard back at all.
It's a serious emergency! What is the best possible point of contact where I can expect a solution.
@USAndMumbai with the new portal kicking in, we are aware of the high volume of calls you'll have on a daily basis but it is so ridiculous to get through the call(which itself is an achievement) wait on hold for hours and yet nobody to respond.
@SamsungUS@SamsungUS all that is done long back! Plz do not give me lame solutions. I had two refrigerators scheduled for delivery today and now again the same story, unexpected delay we will update you soon.
I think you need to introspect your logistics partner RXO!
@SamsungUS how pathetic is your logistics partner and how pathetic can your customer care be! Everytime they would investigate the issue and put me on hold, the call gets dc! I'm sure it's done deliberately cz they don't have an update!
Shame on Samsung.
@SamsungUS Most pathetic service ever! I have booked a Bespoke refrigerator since July 3rd and it is still not delivered!
The most amazing part, everytime I call up customer care, they would keep me on hold to investigate the issue, the call gets DC, I'm sure it's done deliberately!
@DelhiAirport I filled Air suvidha exemption form with supporting doc of RTPC -ve Covid-19 test results.
Received an email saying exemption rejected! No reason stated.
Traveling from NY to BOM.
Could you suggest what next?
About to board in a while!
@HP any immediate customer care contact number ? Need to get in touch with someone regarding an order placed! Time bound thing due to #CyberMonday deal. Could you get back ASAP.
Have been trying toll free number since morning!
@altbalaji I have paid for subscription for 3 months, money got deducted, could watch 1 episode of hum tum and them after that it shows pay for subscription.
Have mailed the screenshot, haven't got any reply from u. Kindly look into it asap!
@altbalaji paid for 3 months subscription, could watch one episode of Hum tum and them, couldn't watch other episodes, it says pay for subscription! How strange!
Have dropped a mail along with the screenshot of payment, haven't received any reply!