@Skyscanner Hi Sean, I have not heard anything from them what is happening with my ticket's money are they giving me credit or refund. Please help me. I have send you my tickets but have not heard anything yet.
Thank you.
@vayama still no response... almost 6 hrs since I send the info you wanted me to send . Your customer service... is very bad. Phone lines on purpose shut down so people cannot reach. Changing customers reservations on purpose. Total fraud .
@vayama My flight was on April 13th. You guys have not responded to any of my emails or tweets. Ofcourse the flight did not take off due to the covid situation. What is happening with my money my ticket. Its high time you guys help your customers.
@vayama You guys absolutely dnt reply in timely manner. Not sure how you guys function. Your website should be banned. Since you shut your phonelines in times of crisis and then choose to not reply to emails . Great going #vayama... :( Pathetic service.
@vayama some fraud is going on .. someone has exchanged my ticket without my permission. I am not happy with this sort of behaviour. Please contact me asap. [email protected]
@vayama Please check your inbox. I have attached the email which I send you this morning almost 6 hrs ago. But no reply on the email yesterday as, per your online claim you revert back in 24 hrs. Looking forward to get my issue resolved.
Thank you.
@airindiain What are you guys doing? Please help.... I with customer service since my last post to you guys.... which is almost 4hrs. No help what soever... n just get automated response. @AirIndia_assist @airindiamanagement #AirIndia#airindiamanagement
@airindiain I am on hold to get next Customer representative for 3 hrs... finally managed to speak to someone name Aditya... n he cuts the call. Is this even real???? Are you guys doing this on purpose so you dnt have to refund / change bookings.
@airindiain @airindiain I have called first time today and trying to do any activity with my booking. This is tough times. I need to change my tickets before any more changes happens with border closure in USA
@airindiain I am trying to reach your customer service since 2 hours. I finally managed to speak to someone and again I am on hold. The person I spoke to is saying my ticket was exchanged once.... so they are unable to exchange my ticket. Well I never exchanged my ticket ..