WUR Servicedesk IT

Information from the Wageningen University & Research IT Desk.
We are online Monday-Friday 7.30 a.m. - 5.30 p.m.

[WUR Servicedesk IT @WURitSupport]

Check out https://t.co/wtNvoGFM4v for information about our services and products, your support requests (tickets) and announcements (valid WURnet account required).

[Wageningen U&R @WUR]

#PowerFailure | The cause of the power failure has been located. It will take approximately two hours before the locations are provided with regular power again!

[Wageningen U&R @WUR]

#PowerFailure | Power has been cut in several buildings on the campus, and emergency power has been started where possible. Data centres are not affected. BIS is now investigating the cause.

[WUR Servicedesk IT @WURitSupport]

@dr_firelady @WUR @WURenvironment @wyoungacademy @foodgovernance Happy to hear you found it already as we do have our working hours from Monday to Friday.
You can find many information at https://t.co/wtNvoGFM4v , for instance how to install software yourself (under WUR PC, or via direct-link: https://t.co/uqjQhnPSzk )
^HB

[WUR Servicedesk IT @WURitSupport]

Wees voorzichtig: phishingmails in omloop. Wij vragen nooit per e-mail om je inloggegevens. Neem bij twijfel contact op met de [email protected]
https://t.co/9i4qOPzYKm

[WUR Servicedesk IT @WURitSupport]

@HohlbeinLab Please contact the [email protected] for more information.

[WUR Servicedesk IT @WURitSupport]

@CS_Kramer Hi, those were fully unrelated to any form of attack. Visit https://t.co/wtNvoGFM4v > Current issues & announcements for more information.
^HB

[WUR Servicedesk IT @WURitSupport]

@HohlbeinLab Thanks for kind comment!

[WUR Servicedesk IT @WURitSupport]

We waren al trots op onze collega - nu nog meer :)

[SURF-coöperatie @SURF_NL]

Remon Klein Tank van de @WUR ontvangt de SURF Security en Privacy Award 2019. Van harte gefeliciteerd Remon! Hij krijgt de Award voor zijn constante bijdrage aan online veiligheid voor onderwijs en onderzoek in Nederland. https://t.co/YOrv38OZn8 #privacy #award

[Wageningen U&R @WUR]

#PowerOutage | A power outage occurred at 9 am on the WUR part of Wageningen Campus. The power supply has now been restored and all buildings are accessible again. There was no dangerous situation at any moment. The cause is an outage in the central power supply of the campus.

[WUR Servicedesk IT @WURitSupport]

@LindaVeronique You should be able to use the cloud version of Powerpoint. We tried to reproduce your problem but we were unable to do so as we did not encounter the issue. Please contact [email protected] or call 0317-488888 if the problem has not been solved yet.

[WUR Servicedesk IT @WURitSupport]

@ippe67 Met meer vragen kan je altijd terecht bij de servicedesk IT via [email protected] of 0317-488888

[WUR Servicedesk IT @WURitSupport]

@ippe67 Hi Erik, er is geen laptop programma voor WUR studenten. Je kan met je WUR account inloggen op https://t.co/LgLADRF5LV en gebruik maken van studentenkorting bij het kopen van o.a. laptops. Er zijn geen minimumeisen, wel is de WUR nog behoorlijk Windows georienteerd.

[WUR Servicedesk IT @WURitSupport]

@tomsenal Which internet connection do you refer to? Are you working on a WUR computer or are you in a student apartment?
Please contact [email protected] or call us on 0317-488888.

[WUR Servicedesk IT @WURitSupport]

@GertJanHofstede @passerpunt WUR students already have OneDrive access so they can just logon and start using it without requesting access first.

[WUR Servicedesk IT @WURitSupport]

Wageningen UR offers Office 365 ProPlus to students for free to use on private computers, laptops and tablets. See http://t.co/8a5PSb8q5l

[WUR Servicedesk IT @WURitSupport]

@GertJanHofstede @passerpunt You should use your WUR e-mail address and password when logging on to https://t.co/eDTD8176vf to obtain the Office software for use on your private computer.
When a WUR employee wants to use OneDrive he/she has to request access to OneDrive first through the Servicedesk IT.

[WUR Servicedesk IT @WURitSupport]

@passerpunt You can get free access to the Office programs and OneDrive by logging on to https://t.co/eDTD8176vf with your WUR email address.

[WUR Servicedesk IT @WURitSupport]

@miriamkuiper OLI heet in onze softwarelijst "OLISystemsSoftwarebundel_9.2.1". Via Start - All Programs - WUR - Classroom Software Viewer kan je nagaan waar dit programma is geinstalleerd op openbare computers -> in zalen PC411 en PC504 in het Forum gebouw.
Meer vragen? Mail of bel ons!

[WUR Servicedesk IT @WURitSupport]

@ranomahera As far as we know, MS Project is not included. You can try yourself by signing in and take a look at the available apps. If you have more questions, please contact us at [email protected]

[WUR Servicedesk IT @WURitSupport]

Je kan met je WUR emailadres inloggen op https://t.co/5m0mVFnCPm en daar Office 365 downloaden voor gebruik op je prive apparatuur. https://t.co/liHxufWfGn

[Sandra ~ @sandrajvk]

@WURitSupport hoi, ik wil Office 365 opnieuw bestellen (hij is na 2 jaar opeens verlopen?) maar ik kan niet vinden hoe. Kunnen jullie me helpen?