@MatildaDougie If you need assistance with your membership, we would be glad to help. Please send us a PM and let us know your question and provide us with your WW Username, Date of birth, Phone number, and email address so we can locate your account.🙂
@GoinFurther18 We're sorry to hear about your experience, Darren. All memberships are canceled at the end of the agreed-upon commitment plan. If you have any further questions, please send us a DM. We would happily help!
@MicheleNtmitch Thank you for your patience regarding the resurfaced issue of reset streaks. Our team is currently working to resolve this. We expect to have this resolved gradually over the next several hours. We apologize for this inconvenience. No action is needed on your part.
@ea_morrison The monthly recurring price of our plans are determined by the Membership plan you choose to follow when you join. We would be glad to take a look at your account. Please send us a PM and provide us with your WW Username, Date of birth, Phone number, and email address.🙂
@Soosole @jazzyjad You can have your information permanently deleted from our database which will take effect once your commitment plan has been fulfilled, Sue.
@Soosole @Lissa33022885 When you get a chance, please send us a private message so we can help. We'll need your username, address, telephone, date of birth & email to properly verify.
@Soosole @jazzyjad Hi Sue, you can cancel anytime via your account settings. ❤️ Keep in mind if you're in a commitment, your membership will cancel at the end.
@iSlutsky Hi Matthew! You can Create a Recipe on your app by clicking on the Profile Icon in the upper left hand corner of your Weight Watcher App and then click on Recipes > Create! There should be no ranges and you would be able to then save and track in your app. 😋 Yummmm!
@BBC600 Great question. We currently do not have an online store to purchase products. You may be able to find WW cookbooks & other products at your local WW Studio or in other stores. The calculator is embedded in the mobile app and not available for individual sale.
@Buffalo_Phill We do. We offer both In-Person and Virtual. For information on our current WW Studio locations, Workshop times visit, https://t.co/OwZr3CQutP, and if there are none in your area, we hope you'll consider Virtual Workshops.
@3429deb Hi Debbie. Thanks for reaching out and for being a valued WeightWatchers members. We are aware of the changes in the app and hope to see that functiion return soon. In the meantime, you are able to make the edits by logging in on the website. Hope this helps. 🤗
@3429deb Hi Debbie! 👋 At this time Lifetime memberships remain an in-person benefit. You'd need to check-in at a Studio once per month in order to maintain your Lifetime status.
@JOkE__BIDEN If your account is verified you should be able to send us a DM. You can also reach us at our US page for assistance. We'd be happy to help you fix your email on file.
@JOkE__BIDEN It looks like you've selected the option to upgrade to our Premium membership. If you just want a Core membership we recommend clearing your history and filling out the sign up process again. Make sure to hit no on our upgrade offer if you see it. We're excited to have you!