William Warby

[William Warby @wwarby]

@minutephysics I work for Canva, and I’ve just forwarded this to the team that works on our data viz platform Flourish Studio. Let let you know if the stacked area range chart makes it into the product based on your idea 😉

[William Warby @wwarby]

@Hermesparcels you’ve lost my parcel and your support makes it impossible to speak to a human about it. What can I do to get it resolved?

[William Warby @wwarby]

@virginmedia There's no link in that message for the web chat team. Here's what I saw: "This is the link: for our web chat team. Let us know how it goes". It used to be https://t.co/hiF1QlSGBD but that no longer works.

[William Warby @wwarby]

@virginmedia My broadband has been too unstable to use for months and your call center keeps fobbing me off with excuses. You web chat feature seems to have disappeared and it takes ages to get through on the phone. How can I get in touch with someone more senior? Very frustrated

[William Warby @wwarby]

@virginmedia Yeah I've used that link many times - it consistently tells me there are no known faults in my area, and the automated message when I call the customer service line says the exact opposite, hence I'm desperate to speak to someone who can actually explain what's going on.