Hey @TMobile, I already pay over $300 a month for my phone service, and now you’re retiring my plan and expecting me to pay another $21/month? It’s frustrating to see loyal customers penalized instead of rewarded. Please take better care of the customers who’ve stuck with you.
T-Mobile’s network is keeping our customers connected, and we’ve confirmed that our network is operating normally and as expected. However due to Verizon’s reported outage, our customers may not be able to reach someone with Verizon service at this time.
Hi @TMobileHelp — could you please open a network ticket for my area? I’m only getting LTE and data speeds have been extremely slow. I’d appreciate it if you could check the local tower performance. Thank you!