Looked at on his return. We have no car during this time as you have taken our courtesy car. Received call today, the car will not be done until 08.05.25 because there is only 1 engineer. Disgusting to say the least and so let down by @VolvoCarUK @volvocars
@VolvoCarUK once again having another issue with Volvo. Our xc90 was taken in on Sunday 13/05/2025 with an issue causing the brakes to apply automatically. Told it would take a few days to fix. Received a call saying the engineer was off until today 22/04/2025 and would be
possible and we are now being treated in my opinion, disgusting. To not be even helped with a hire car whilst our car is being fixed and our £100,000 car is on order. Awful customer service and shows the company do not appreciate their customers.
@volvocars Volvo. We have had a car from new since 2021 purchased directly from yourselves. It is an XC90. We made the choice 2 weeks ago to purchase the new £100,000 EX90 with cash and trade our xc90 in. This week the drive train at the back went on the volvo we are trading in.
and we will be taking our custom elsewhere. We even pay for Volvo assist every month. Our guarantee ran out last year, we were never sent any letters to extend but have been told since this has happened we should have been. We do everything by the book and pay for every extra
possible and we are now being treated in my opinion disgusting. Not even offered help with the hire car when we have a £100,000 vehicle on order with you. Now we will be paying £100 a day to hire a car.
@VolvoGroup Volvo. We have had a car from new since 2021 purchased directly from yourselves. It is an XC90. We made the choice 2 weeks ago to purchase the new £100,000 EX90 with cash and trade our xc90 in. This week the drive train at the back went on the volvo we are trading in.
and we will be taking our custom elsewhere. We even pay for Volvo assist every month. Our guarantee ran out last year, we were never sent any letters to extend but have been told since this has happened we should have been. We do everything by the book and pay for every extra
and pay for every extra possible and we are now being treated in my opinion disgusting. So so disappointed. We are now expected to pay £100 a day for a hire car.
@VolvoCarUK @volvocars Volvo. We have had a car from new since 2021 purchased directly from yourselves. It is an XC90. We made the choice 2 weeks ago to purchase the new £100,000 EX90 with cash and trade our xc90 in. This week the drive train at the back went on our current volvo
gone down in my estimations and we will be taking our custom elsewhere. We even pay for Volvo assist every month. Our guarantee ran out last year, we were never sent any letters to extend but have been told since this has happened we should have been. We do everything by the book