Wendy

[Wendy @xhimny]

@LBCexpress Where is my shipment? Your delivery personnel have attempted fake delivery twice already. No one tried to contact me and I definitely did not ask my shipment delivery to be rescheduled! I paid premium price for this kind of service? @DTIConsumerCare @DtiPhilippines

[Wendy @xhimny]

@LBCexpress Hi! Please respond to my DMs. For info no one showed up to deliver my package. How do you allow this to be tagged unsuccesful delivery and you asked me to reach out to customer care via any available channel yet no one cared to respond! @DTIConsumerCare

[Wendy @xhimny]

@LBCexpress please reply to my DM. You asked me to reach out regarding my package and now no one is replying nor answering the phone 😡

[Wendy @xhimny]

@LBCexpress please reply to my DM. You tagged my package as "with concern and asked me to reach out to support" but no one is answering the phone, no one is replying! This is urgent!

[Wendy @xhimny]

@CebuPacificAir chat support is unreliable! I asked for confirmaton regarding our check-in bagagge allowance and she said there was none, so I purchased. When we dropped our bags, there was! Money wasted bec of #CustomerServiceFail

[Wendy @xhimny]

@talk2GLOBE I did not have internet for 3 weeks bec of an error on your system which took you guys 3 wks to fix! I called support and they guaranteed that the charges for those 3 weeks will be waived. 2 billing cycles later no charge was waived! Was that a scam??!

[Wendy @xhimny]

@talk2GLOBE I did not have internet for 3 wks due to an error on your system. After speaking w/ support, I was guaranteed that pro-rated charges will be waived. 2 billing cycles later and the charge was not waived!

[Wendy @xhimny]

@TalktoBPI Instapay. I deactivated the mobile key on this new app and revert to using the old one. I did another transfer using the old acct and it went through without issues. Sent and received. The transfer from the new app? Still not received. Smh

[Wendy @xhimny]

@TalktoBPI This "new" app is a mess! It's horrible, non-functional, almost feels like a scam! Where did our fund transfers go? The amount was deducted from my account but not sent to the destination acct! The CS will just tell you to wait 2 banking days and call back if nothing happens. WTF

[Wendy @xhimny]

@enjoyGLOBE what is happening?! I have been waiting for 3 weeks. My internet is not fixed. 4 techinican visits and no resolution! Dissappointing. Bad after service!

[Wendy @xhimny]

@TalktoBPI It'll be convenient if we get access to our bank statement. Looks like this service has been unavailable in your online banking for what seems forever. 😖

[Wendy @xhimny]

@LBCexpress where is my package? You're tracking is no use. No update and already past the promised delivery date 🙁

[Wendy @xhimny]

@TalktoBPI why is it so hard to reach your support hotline?! I only need to report a fraudulent transaction!

[Wendy @xhimny]

@EntregoPH I've sent countless msgs about my package which did not have any progress and also past the delivery date you declared! Pls answer my DMs and update me where my package is?

[Wendy @xhimny]

@AbensonPH I just purchased a phone yesterday and charges were successfully deducted from my card. Now I received an email from [email protected] and a phonecall asking for a valid ID, credit card details and an authorization with signature to deduct from my card! Is this a joke?!

[Wendy @xhimny]

@AbensonPH I just ordered a phone online using my credit card and now I receive an email and phone call asking for a copy of my valid ID used for my credit card and also an authorization letter with credit card details and signature. This doesn't feel right!

[Wendy @xhimny]

@eastwestbanker how long after my convo with one of your CS support will my card be unblocked?

[Wendy @xhimny]

@TalktoBPI how do I call your hotline number using mobile phone? I have urgent concern regarding unauthorized card transactions.

[Wendy @xhimny]

@foodpandaPH you messed my account and your CS replies are out of this world!