@NayaPaySupport@AppleSupport@nayapaypk I’d appreciate it if you could confirm the details of my dispute. Please provide me:
The dispute/chargeback case number assigned by your bank
The ARN (Acquirer Reference Number) that confirms the case has been filed with Visa/Mastercard.
This will help me keep a proper record
@AppleSupport My Virtual Visa Card was hacked (****5596) and used on someone else’s Apple account on Aug 13, 2025. 6 unauthorized transactions (Rs.47,124.17) were charged. I never saved my card with Apple. NayaPay closed my disputes, calling it Apple’s concern. Help
@NayaPaySupport@AppleSupport@nayapaypk For the past month, I’ve been having a really hard time dealing with these disputes. Thankfully, some people at Nayapay are now looking into it, and I’m grateful for that. I just hope this can be resolved as swiftly as possible. Thank you.
@NayaPaySupport@AppleSupport My @nayapaypk ID is lumi@nayapay. Support has been disappointing—an agent was even disrespectful, accusing me of lying despite proof. On FB, Soha promised help but left me on read. Now Zoha has assured me she’ll assist. I’d appreciate if the process is made definite.