Xneonelihc

[Xneonelihc @xneonelihc]

@barbiconsuel_o Importante análisis

[Xneonelihc @xneonelihc]

Today I got THE most outrageous response from @Ryanair customer "support": "We advise all customers to be at the boarding gate at least 30 minutes." They clearly don't even deign to read customers' claims!!!

[Xneonelihc @xneonelihc]

Day 15 of not seeing a refund, reimbursement or even apology after being denied boarding to @Ryanair flight FR1813 on October 27. Apparently it was the fault of Swissport personnel, but neither company has so far compensated us! @askryanair @RYRNews @RyanairLabs

[Xneonelihc @xneonelihc]

I was almost scammed by a page impersonating @Ryanair. This is what happens when a customer claim is mishandled and matters are taken to social media

[Xneonelihc @xneonelihc]

Trying to reach out to the other passengers of @Ryanair October 27 flight FR1813 from London (LTN) to Krakow who were denied boarding on alleged grounds of insufficient room. Did you receive a refund/reimbursement? I HAVEN'T!! @askryanair @RyanairPress @RYRNews @LDNLutonAirport

[Xneonelihc @xneonelihc]

I have been told by @Ryanair that we won't see a reimbursement or refund because they "do not possess any information about denied boarding." This is how you treat customers? @askryanair @LDNLutonAirport

[Xneonelihc @xneonelihc]

On 27 October my wife and I (along with at least 6 other passengers) were denied boarding to @Ryanair flight FR1813 from London (LTN) to Krakow because, as Swissport boarding personnel explained, the aircraft had been changed to a smaller model and could not longer accommodate us