@JagexHelpFrost @Jagex@JagexSupport That’s what I did, it asked for my email address and then said it couldn’t find a request that matched that email address. I pulled the number from the URL link but I miss entered it and got locked out for an hour
@Jagex@JagexSupport Trying to recover my old Runescape account and I'm locked out of even tracking my recover request? It couldn't find my request based on my email address and the email didn't have a tracking number. Seem like a broken process.
@JagexHelpFrost @Jagex@JagexSupport Yes, I’m using the original display name. I had to fill out a form with my original internet provider and any passwords I could remember.