Axel @xsius - Twitter Profile

about 2 months ago

@SamsungTV no. 1? Your premium TV quality sold by @samsungID only lasted for 2 years before it broke down, a TV that cost me USD 1500. Be realistic, no. 1? LOL.

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Axel @xsius

2 months ago

How will @SonyIndonesia, @sony, as top Japanese companies, react to a case like this? Maybe you could teach @samsungID @Samsung how to treat their customers. Well, my #Bravia is still working great after more than 10 years. #samsung #sony

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Axel @xsius

2 months ago

Hey @SonyIndonesia, I have a question for you. I bought @Samsung TV, but it broke down just after two years of usage, and the follow-up from @samsungID took more than a year w/ no solution. I was asked to pay for a replacement part that would cost me another 25% of the TV's price

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Axel @xsius

2 months ago

@Samsung Lol, will it broke down after 2 years, and no solution from your company?

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Axel @xsius

2 months ago

Gila lo @samsungID @Samsung saya beli barang baru yang kalian claim premium TV, tapi 2thn rusak, dan saya harus perbaiki dengan cost 25% dr harga TV dengan warranty cuma 3 bulan. Lah TV baru aja 2thn dah rusak. Begini kalian anggap fair untuk konsumen?! Sakit..

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Axel @xsius

3 months ago

@samsungID @SamsungSupport My Samsung smart TV broke down just after 2 years, and it's been more than a year, still no solution from @Samsung. I've been waiting for the follow-ups. A bit of a red flag, Samsung, the way you treat your customer. Is this the Korean std service lvl?

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