Srish Manchanda

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[Srish Manchanda @xsrish_m]

@Lenskart_com Saale chorr ho tum

[Srish Manchanda @xsrish_m]

@Lenskart_com @peyushbansal
AFTER MULTIPLE FOLLOW UPS YOUR COMPANY IS NOT FOLLOWING THE RIGHT POLICY WHERE CX HAS TO BE PROVIDED WITH LK CASH AND THEY CREDITED LK CASH +. I NEED THIS FIXED AND STOP FOOLING PEOPLE. @PiyushGoyal This is how customers are treated at Lenskart.

[Srish Manchanda @xsrish_m]

@perrygarg @Lenskart_com Even if you receive cashback you will not be able to use it because they will fool you by adding cashback to LK CASH+ while policy says to add cashback to LK CASH. Using LK CASH+ will remove all your discounts.

[Srish Manchanda @xsrish_m]

@ManvendeRathore @Lenskart_com @peyushbansal Chorr hai ye log. According to policy cashback needs to be added in LK cash and they will add in LK cash + which will not be used.

[Srish Manchanda @xsrish_m]

@Lenskart_com Chorr company hai cannot even fulfil their own policy for 3 day or free.

[Srish Manchanda @xsrish_m]

@Lenskart_com @peyushbansal
AFTER MULTIPLE FOLLOW UPS YOUR COMPANY IS NOT FOLLOWING THE RIGHT POLICY WHERE CX HAS TO BE PROVIDED WITH LK CASH AND THEY CREDITED LK CASH +. I NEED THIS FIXED AND STOP FOOLING PEOPLE. @PiyushGoyal This is how customers are treated at Lenskart.

[Srish Manchanda @xsrish_m]

@Lenskart_com NOT EVEN A SINGLE CALL RECEIVED.

[Srish Manchanda @xsrish_m]

@Lenskart_com This is how your company fools customers when 3 day delivery policy actually says you get credit issued to LK cash but then you add it to LK cash+ knowing that this cannot be used as it will remove all other discounts. @peyushbansal stop these illegal activities

[Srish Manchanda @xsrish_m]

@Lenskart_com No the problem needs to be resolved where your company promises to credit LK Cash. I really don't need your LK CASH +. STOP FOOLING PEOPLE.

[Srish Manchanda @xsrish_m]

@Lenskart_com @peyushbansal I would like to bring this to your notice how your customer support is fooling customers by not following the actual commitments. According to the policy I should receive LK cash but what I got is LK cash plus.
Akash acted oversmart but cannot be one.

[Srish Manchanda @xsrish_m]

Hi @Lenskart_com @peyushbansal

I would suggest you to stop misleading your customers with 3 or free policy. My product stands ineligible even after it was ordered on 18th July and the prescription was also submitted the same day but on your end it was updated on 20th July.

[Srish Manchanda @xsrish_m]

@Lenskart_com Order is delivered. Please complete your commitment related to LK cash

[Srish Manchanda @xsrish_m]

@Lenskart_com It wouldn't have been an issue if your customer support service would have dealt without giving actual pain to customers. I would like to bring a few more things. Do you actually call it customer service?