Karl Tracey

[Karl Tracey @Yaff1e]

@Wwanderlustlove @Groupon_UK @adidas The person who originally purchased the voucher eventually got her money back out of the blue. It took a long while though!

[Karl Tracey @Yaff1e]

1/2 First time I've used @Groupon_UK and it's not going well. I was given a gift voucher that doesn't work. Contacted Support who have suggested using the code on the voucher which is the one that doesn't work! They now can't help me directly because of "Security reasons"

[Karl Tracey @Yaff1e]

@JohnLewisRetail Done

[Karl Tracey @Yaff1e]

. @JohnLewisRetail Just in case you don't see the whole thing

[Karl Tracey @Yaff1e]

@JohnLewisRetail I've not received one

[Karl Tracey @Yaff1e]

3/3 Still happy to keep sending messages though saying that she needs to contact you. You won't even let me speak to a manager!

[Karl Tracey @Yaff1e]

1/3 @JohnLewisRetail Shocking support from John Lewis Credit Card / Newday. My partner had a stroke and had to have part of her skull removed. Newday have refused to / cannot help me with her account for a month. They sent a form for her to fill out when she was unconscious!

[Karl Tracey @Yaff1e]

2/3 They then said all I needed to do was catch her in a moment of consciousness (!) to get a Lasting Power of Attorney. Didn't seem to matter that she has to be of sound state of mind for that and now she is awake she has no speech /movement in her right side / has brain damage.

[Karl Tracey @Yaff1e]

@CTPhockeyUK Grande

[Karl Tracey @Yaff1e]

Can someone at @nectar @sainsburys please tell me how it's possible for someone to spend my points by, according to support, guessing the number even though I have the card with me 101 miles away? Yet you won't help me at all as I'm only a household member for 'security' reasons.

[Karl Tracey @Yaff1e]

2/2 @nectar @sainsburys You won't deal with me for 'security' but there was no 'security' check for whoever spent the points without the card. The main account holder is recovering from surgery and yet whoever used my card number is free to carry on!

[Karl Tracey @Yaff1e]

1/2 Disgusting service by @nectar @sainsburys. Someone can spend 6500 points from my card even though I'm in Nottingham with my card and the points were spent in Warrington.

[Karl Tracey @Yaff1e]

@c4set_ @nectar @sainsburys I've had 6500 points spent tonight in Warrington whilst I was driving to shop in Sainsbury's in Nottingham!

[Karl Tracey @Yaff1e]

@DastardlyDeano @porksmith It's like someone's broke him, ordered a cheap copy from Temu and hoped no-one would notice.

[Karl Tracey @Yaff1e]

@LazyFrance @Groupon_UK Please stand by, @Groupon_UK are preparing the next reply for you...

[Karl Tracey @Yaff1e]

@CMAgovUK Any plans to follow up on the thieves at @Groupon_UK?

[Karl Tracey @Yaff1e]

@LauraDiBella15 @WTNH @Groupon @progressive Definitely @Groupon_UK @Groupon are scammers / thieves

[Karl Tracey @Yaff1e]

@paulasawright @Groupon @Groupon_UK Unfortunately you'll never get a good result with the thieves at @Groupon @Groupon

[Karl Tracey @Yaff1e]

@LazyFrance @Groupon_UK

[Karl Tracey @Yaff1e]

@AllyP1967 @Groupon_UK 6 weeks? You have a long way to go! Chargeback if possible.