- Our average FRT is 20 seconds.
- 85% of technical tickets, theme integrations,
are solved within 10–15 min on chat.
- We provide 24/7 tech support
(even though it's very costly to offer on a free plan).
Requesting urgent help from the team to review and restore our account. This is an organization account used by 10 developers and our development work is currently completely blocked.
@claudeai@AnthropicAI
Our organization team account (10 developer seats) was suddenly suspended without any notification. All our developers instantly lost access and are now blocked from work. This is seriously affecting our development operations.
We submitted the support Google Form, but it mentions the response may take a long time. Meanwhile our entire dev team is locked out and unable to continue their work.