Yasser Abdelrahim

[Yasser Abdelrahim @yassoSocal]

@TK_HelpDesk I’ve already been through this like three times the bag is lost you can do nothing. What’s worse is you our of nowhere you refunded my return flight after your rep told me I had 30 days to rebook after a force majeure cancellation from you

[Yasser Abdelrahim @yassoSocal]

@TurkishAirlines worst airline experience ever, lost my bag on the way here and the “System” just cancelled my return flight and the best the rep could do is have my file feedback - what a joke

[Yasser Abdelrahim @yassoSocal]

@TK_HelpDesk There has been no change in the offered amount and at this time I’m willing to take the reimbursement offer; a fraction of what I spent. When i try to accept it requires a UK banks info and to contact for a US bank, I have contacted a week ago and heard nothing. Please help !

[Yasser Abdelrahim @yassoSocal]

@TurkishAirlines lost my scuba bag, never made it on to the plane at initial departure. MONTHS later they reply, offering $1K for gear worth 10X that. Unacceptable. I expect full compensation - not silence and a low ball offer. #turkishairlines #lostluggage #dobetter

[Yasser Abdelrahim @yassoSocal]

@TK_HelpDesk It has been two weeks since this last message and I have still not heard back from anyone. This has been going on since March and I am unable to get a fair resolution to my lost bag.

[Yasser Abdelrahim @yassoSocal]

@TK_HelpDesk It’s been over a week now and no one has contacted me since your message.

[Yasser Abdelrahim @yassoSocal]

@TK_HelpDesk DM sent with the requested information. Appreciate you looking into this and look forward to you resolving this issue.