@HMRCcustomers I rang already and was told I wouldn't be able to do anything until after the due date. I was also told that they couldn't confirm when I was paid the rebate in error. I'm still unclear as to why I'm being charged and why it's taken so long for this to be sent to me
@HMRCgovuk what am I meant to do if I'm a vulnerable person and you're demanding money from me that I can't afford! Spoke to one of your call handlers and basically got a shoulder shrug and told there's nothing anyone can do for me. Is this really how you want to be seen?!
Nice when u get a massive bill from HMRC. As a disabled, vulnerable person with mental health issues the service I received is awful. 4 yr old rebate error and I'm expected to pay in 3 mths. I've now had 1 of the biggest panic attacks. What r they gonna do to help me? @HMRCgovuk