YEDC Helpdesk

For Complaints and Enquiries? Let's Chat...Or Call Our Helpline: [phone], [phone] Email: [email protected]

[YEDC Helpdesk @yedcare]

@jourodeen @YolaDisco1 Certainly @jourodeen! For immediate assistance, please contact our customer support helpline at 09038853326 or 09038853342. You can also reach us via email at [email protected].

We are here to help resolve your concerns promptly.

[YEDC Helpdesk @yedcare]

@leenarhkish Thank you for reaching out @leenarhkish.

We have no known outage in Karewa. Kindly share with us your meter/bill number, contact, and location details via DM, and we will log a complaint for resolution.

We appreciate your cooperation in helping us address this issue promptly.

[YEDC Helpdesk @yedcare]

@i_ayegba @NERCNG @YolaDisco1 Dear Customer, thanks for bringing this to our attention. We apologize for the inconvenience.

Recent system collapses have affected the electricity supply in your area however, our teams, alongside TCN engineers, have restored normal service. We remain committed to serving you.

[YEDC Helpdesk @yedcare]

@iykeonyebu @PureMinD__ @EKEDP @YolaDisco1 Dear @iykeonyebu, thank you for bringing this to our attention.

Kindly share your active mobile contact and email address we cross-check with the area Service center and update you.

[YEDC Helpdesk @yedcare]

@leenarhkish @YolaDisco1 Dear Customer, how may we serve you?

[YEDC Helpdesk @yedcare]

@jourodeen @BashirAhmaad @YolaDisco1 Dear customer, we regret the inconvenience.

Supply has been restored after resolving a technical issue along our main supply line. Kindly confirm the current status of your supply.

[YEDC Helpdesk @yedcare]

@solomonpindar @YolaDisco1 Dear @solomonpindar, thank you for reaching out.

To initiate the process of changing the name on your account, contact our customer helpdesk at 09038853326/09038853342 to serve you promptly.

We appreciate your cooperation and look forward to assisting you with your request.

[YEDC Helpdesk @yedcare]

@jourodeen @BashirAhmaad @YolaDisco1 Dear @jourodeen, we requested for details as we did to enable us respond to or advise accordingly, as we do not have any of your account details on record.

[YEDC Helpdesk @yedcare]

@Bankai__x @YolaDisco1 … we are here to serve.

[YEDC Helpdesk @yedcare]

@jourodeen @BashirAhmaad @YolaDisco1 Dear customer, we apologize for the inconvenience you have experienced. Upon investigation, there is no known outage in your area.

To serve you, DM us your meter number and contact details so that we have this registered for resolution.

Thank you for your cooperation.

[YEDC Helpdesk @yedcare]

@Hadiumr @YolaDisco1 Dear Esteemed Customer,

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[YEDC Helpdesk @yedcare]

@kmusa__ @BashirAhmaad @YolaDisco1 Dear customer, we are here to serve you.

Please state the exact issue so that we respond to you appropriately.

[YEDC Helpdesk @yedcare]

@AbdoollahiAhmed @fccpcnigeria @NigeriaGov @NGRSenate @HouseNGR @DrDorisAnite @aedcelectricity @IkejaElectric @EKEDP @IBEDC_NG @KEDC1 @NERCNG @PHEDconnect @YolaDisco1 @josdisco @TradeInvestNG Dear Valued Customer,

We regret the inconvenience caused. Kindly share if any, a reference issued on this complaint we follow up with the assigned team and provide a better customer experience.

[YEDC Helpdesk @yedcare]

@nas9ja @YolaDisco1 Dear @nas9ja,

Pardon our delayed response to your electricity concern.

This was earlier on due to a system failure. TCN handled and most affected areas' power is restored.

[YEDC Helpdesk @yedcare]

@Ibrahim51363 @YolaDisco1 Dear Customer,

Thank you for reaching out to us. Please consider emailing your concerns to @[email protected] or sending us a direct message here to register your electricity issue.

We are committed to serving you promptly.

[YEDC @YolaDisco1]

For any electricity service or safety-related concerns, please reach out to us through our dedicated customer helplines: 09038853326 or 09038853342.

Together, we will keep the lights on and enjoy a seamless life and work experience.

[YEDC @YolaDisco1]

Dear Esteemed Customer,

When you fulfil your duty and pay your energy bill on time, YEDC ensures uninterrupted power supply for all. Light up your community by paying 100% of your electricity bill and supporting reliable electricity for all.

[NERC Nigeria @NERCNG]

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[YEDC @YolaDisco1]

Wednesday Wisdom: Energy theft is a criminal practice with adverse consequences on the whole community.

Unlawful electrical connections are a leading cause of power interruptions, low voltage, and electrical accidents, compromising the quality of power supply to …