@SW_Help Ok thanks. Very little info at station, just saying delayed. Quite a lot of cancellations on that line today. My daughter trying to get to Horsley from London Waterloo, went via Guildford.
@TicketmasterCS Hi, I have August VIP Taylor Swift tickets to sell but on your website it says they are ineligible for resale. I thought the deadline was 13th June. Please advise asap.
@Backstage can you help please? My daughter’s accounts have been synced incorrectly and she now has a Crew profile, which is not right. I’m getting nowhere with your support team. This is very frustrating.
@njay2007@TicketmasterCS Please can you reply to me. If the registered account name and registered card holder name are different, who is the lead booker? @TicketmasterCS
@TicketmasterCS Re the Taylor Swift Lead Booker issue - is the Lead Booker the person who has the registered Ticketmaster account, or the person who pays for the tickets (I.e. the person whose name is on the payment card). Can these be different?
@AEG_Presents I registered for tickets and received a confirmation email from Ticketmaster on 20/06. However I’ve not received the email you sent out yesterday. Please can you advise on this? It’s very confusing.
@TicketmasterCS hi I registered successfully for the Taylor Swift Eras Tour (London dates) but have not received the latest email that came today from AEG with new information. Please advise.