Yerceer Alhassan

[Yerceer Alhassan @yerceer]

@keystonebankng I have always supported and used Keystone Bank, but this experience is extremely disappointing. My profile has been locked 🔒 for almost a week despite following all instructions and submitting the required forms. I need urgent assistance to resolve this issue.

[Yerceer Alhassan @yerceer]

@keystonebankng @KeystoneBankNG my account profile has been locked 🔒 for almost a week despite submitting all requested forms. This is unfair and frustrating. Please resolve this issue urgently. @officialEFCC kindly note.

[Yerceer Alhassan @yerceer]

@keystonebankng @KeystoneBankNG I am deeply disappointed and frustrated. My profile has been locked 🔒 for almost a week despite completing all requested forms and following every instruction given. this unnecessary stress and poor support is making me lose confidence in Keystone Bank.

[Yerceer Alhassan @yerceer]

@keystonebankng @KeystoneBankNG this is extremely frustrating. My profile has been locked for almost a week despite completing all requested forms and following your instructions. I have always used Keystone Bank, but this experience is making me regret it. Please resolve this issue

[Yerceer Alhassan @yerceer]

@keystonebankng @KeystoneBank If restoring my access is this difficult, then simply let me withdraw my money and close my account. I've lost confidence in your services after this experience.

[Yerceer Alhassan @yerceer]

@keystonebankng @KeystoneBank I only asked for a mobile app reset, not endless paperwork. If you can't restore my access, then at least let me withdraw my money. After this experience, I no longer have confidence in banking with Keystone Bank.

[Yerceer Alhassan @yerceer]

@keystonebankng @KeystoneBank I only asked for a mobile app reset, not endless paperwork. If you can't restore my access, then at least let me withdraw my money. After this experience, I no longer have confidence in banking with Keystone Bank.

[Yerceer Alhassan @yerceer]

@keystonebankng I'm disappointed. It's been almost a week, and I still can't access my account. I've completed and emailed all the forms you requested. Please review them and unlock my profile. I just want access to my own money.

[Yerceer Alhassan @yerceer]

@keystonebankng @KeystoneBank, this is the moment I've regretted opening an account with Keystone Bank the most. I expected convenience and reliable service, but this experience has brought only stress, delays, extra costs, and disappointment. I
hope no other customer has to go through this.

[Yerceer Alhassan @yerceer]

@keystonebankng @KeystoneBank What I need now is action, not another promise. This issue has already cost me time, money, and opportunities. I hope your Account Officer contacts me today and resolves it without further delays.

[Yerceer Alhassan @yerceer]

@keystonebankng @KeystoneBank, every time I think my issue will be resolved, I'm given another task instead of a solution. A locked mobile app has become calls, emails, forms, and delays. This is exhausting and unacceptable for a simple issue.
@officialEFCC
@RightNigeria

[Yerceer Alhassan @yerceer]

@keystonebankng @KeystoneBank, I trusted your digital banking, but this experience has been exhausting. A locked profile has turned into calls, emails, DMs, printing forms, scanning documents, and extra expenses. This isn't the service customers signed up for.
@officialEFCC

[Yerceer Alhassan @yerceer]

@keystonebankng @KeystoneBank, this has been one of the most frustrating banking experiences I've had. A locked mobile app shouldn't require printing multiple forms, scanning documents, and endless follow-ups. Customers deserve a simpler solution.

[Yerceer Alhassan @yerceer]

@keystonebankng @KeystoneBank I've replied to your email. My issue is simply a locked mobile app profile, yet I'm being asked to print, fill, scan multiple forms and submit my NIN. I hope this can be resolved promptly without putting unnecessary burden on customers.

[Yerceer Alhassan @yerceer]

@keystonebankng @KeystoneBank I've replied to your private message with the details I have. I hope this issue is finally resolved without asking me to make another costly trip to a distant branch. I'm waiting for your prompt response.

[Yerceer Alhassan @yerceer]

@keystonebankng @KeystoneBank, why should a customer bear the cost of fixing a bank's issue? My profile was locked through no fault of mine, yet I'm expected to travel far to a branch. Please resolve this fairly.

[Yerceer Alhassan @yerceer]

@keystonebankng @KeystoneBank, I've been patient, but this is becoming unacceptable. My profile is still locked, and every solution offered has led nowhere. Please resolve this remotely. Customers deserve better.

[Yerceer Alhassan @yerceer]

@keystonebankng @KeystoneBank, this issue has gone on for too long. I've followed your instructions, yet nothing has changed. Please resolve my locked profile without sending me from one channel to another.

[Yerceer Alhassan @yerceer]

@keystonebankng @KeystoneBank, a customer shouldn't be forced to travel long distances and spend money just to fix a problem caused by the bank. Please do the right thing.

[Yerceer Alhassan @yerceer]

@keystonebankng @KeystoneBank, I've done everything you've asked, yet my issue remains unresolved. I shouldn't have to spend money traveling to a distant branch for a problem I didn't create. Please fix my account urgently.