[Danny Ainge gets on Twitter and then immediately calls Ryan Smith]
“Hi Ryan? Yeah, they’re super angry. Do you mind if I use a 2nd to bring back Matt Thomas?”
Oh and without any offers by your gate attendants to assist with the cost we've accumulated with hotels and transportation for 2 adults and 3 kids. Not to mention missing work and school for two days! @SouthwestAir#nothanks
@SouthwestAir Cancelled flight 4001 yesterday with a plethora of reasons none of which were actually the cause for cancellation only to rebook us to the same plane today to be cancelled AGAIN because no one came to inspect it! And now no flights out until tomorrow night!